Month: May 2022

‘Do you have any questions for me?’

We all have heard those words coming from a hiring managers mouth. If you are prepared, you already have some good questions you searched up. If not, you are left scrambling.

In our experience, people don’t have great questions prepared because they stress and focus on acing the interview. After you have carried your interview preparation and even have a string of examples to share, you should focus on the questions you will ask the hiring manager.

Why Is It Important to Prepare Questions?

When you ask a ServiceNow manager insightful and great questions, it is an amazing way to show off your commitment, your ServiceNow knowledge, and your professionalism. Asking a few questions at the end of your interview also demonstrate your interest and your involvement in the interview. These questions can give the hiring team a good impression of you.

Another benefit is that it also can make you stand out. It is also a great opportunity to get the answers to your questions.

Preparing to Ask Questions

It’s time to prepare for an important part of the interview process that many ServiceNow candidates forget.

It starts with that moment when the interviewer says something like, “Well, we have asked you a lot of questions, now it’s your turn; do you have any questions for us?”

At Linking Humans, the team have interviewed thousands of candidates over the years, and a typical pattern at the end of the meeting is… silence… no questions, rather a statement along the lines of, “No, I think you have covered everything.”

In today’s business economy, there is absolutely no reason why you can’t prepare multiple questions to ask your potential future employer.

Imagine the positive impression you will leave at the end of the interview by asking a few well thought through questions, particularly since many candidates either don’t ask anything or only make a comment about when the start date is.

An interview is a structured process of two parts. Your potential employer is asking you questions to learn about you, your skill and capability to perform in the role in question and fit into the company culture and ethos.

In return, you need to prepare questions to ask about the position, your department and your future development path.

The questions you ask can make a huge impact on the whole process. The questions you ask the ServiceNow hiring manager can inform them of your priorities and work ethic.  Questions about how well you have performed, or the salary range are tempting to ask, but don’t always profile you in the best light.

We have a list of amazing questions you can ask the hiring manager after your ServiceNow interview.

What Do You See as The Major Growth Opportunities for…….?

This is a great warm-up question that demonstrates your enthusiasm and strategic thinking. Also, it allows you to find out if the company invests in educational or professional training to develop your career. ServiceNow companies want to hire people who are enthusiastic to professional growth. Show the hiring manager that one of your priorities is continued growth in your career.

Our advice would be to ideally, do some homework on this aspect, too, so you can ask clarifying questions.

What Employees Do Well Here?

A subtle yet important question. Your hiring managers answer will hopefully reveal an enormous amount about the organisational culture and its values. Knowing the culture of a company is incredibly important. It reveals to you if people enjoy their work life and the company. A positive organisational culture improves employee morale, and this makes your job enjoyable.

Do you like what you hear? Are they unconsciously describing you? Fingers crossed they are.

What Additional Skills Do You Think Would Be Good to Develop in This Role?

Through the interview, I am sure you will have been asked various questions about your functional capabilities. However, additional skills and capabilities will be needed to excel and be considered for the next step-up. This question will give you an idea of what is possible and signal your enthusiasm to develop and add value.

This questions also tells which skills you can highlight in your background. By letting the hiring manager know about your additional skills, you can make yourself stand out!

What is The Career Path for Someone Like me?

Every ServiceNow hiring manager hopes that their recruit is keen to progress and do well. This question will demonstrate that you are thinking about a long-term career rather than the role being a stopgap till something else appears. It will also help you work out if the organisation has a development culture, where promotion from within is a goal. Also, you can find out the timeframe this advancement normally happens, so you know the how and when.

It is a great idea to find out how the company celebrates your accomplishments and what to expect when you have done well.

These simple four questions will help you gain valuable information about the company while also demonstrating how serious you are about the role too. We hope this helps with your interview preparation.
If you are looking for a ServiceNow role, please email your CV to thmida.miah@linkinghumans.com and we will get back to you with any relevant positions. Or you can contact us here: https://linkinghumans.com/contact-2/

Video interviews are here to stay. Convenient, easily accessible, and cost-effective, a video interview can be an ideal alternative to a face-to-face conversation. Currently, around 84% of recruiters say they’ve begun including virtual hiring tools like video interviews in their processes.

The question for ServiceNow candidates is, how do you make sure you’re making the right impression when you can’t rely on face-to-face chemistry?

Learning how to pivot your interview tactics so you’re ready to wow a hiring manager just as easily over webcam as you would in person is crucial for today’s landscape. Here’s your guide to making the most of your ServiceNow video interviews.

Prepare Properly

Preparation is key whether you’re meeting your interviewer in person or not.

In a similar way to a face-to-face interview, you should start by researching. Learn as much as you can about the company in question. You’re still expected to demonstrate a knowledge of the company and the position you’re applying for. So, don’t skimp on research because the conversation is happening over video.

Once you’ve collected as much information as possible about your would-be ServiceNow employer, the next step is preparing your tech. Find out what kind of video conferencing technology your hiring manager will be using. Then test out the functionality in advance; your recruitment consultant will have the details related to this.

Check your webcam, microphone and headphones work perfectly before the interview. You should also make sure the location you’re using for your desk has a strong internet connection. This will help to reduce the risk of lag in your call. Other points to consider as you prepare include:

• Learn how to use important features on video conferencing, like mute or virtual background
• Find out whether you need to have documents ready for a presentation during the meeting
• Ask whether you’ll need to use additional tools during the interview, like screen sharing

Set up Your Shot

One of the best things about ServiceNow video interviews is they allow you to interact with a hiring manager from the comfort of your own home. This can be helpful if you’re nervous about an interview. However, it also means you will be in complete control of your interview environment and what the interviewer sees from your camera.

Start by choosing the right environment; a space out of the way of family, pets, and other distractions is usually a good idea. Choose somewhere well-lit but avoid sitting with a light source directly behind you, as this can cause a shadow.

Set up your webcam so the other person can see your upper body and face, rather than just one portion of your head. It’s also worth thinking about your background. A neutral space, like a blank wall or a room without a lot of background clutter or decoration, is usually a good bet.

If you’re worried about not finding the perfect space, you can consider experimenting with a virtual background or background blurring before the interview.

Know How to Present Yourself

Video interviews still require appropriate business dress. Your ServiceNow hiring manager will expect to see evidence of your professionalism in the way you present yourself.

Always choose professional attire, just like you would for a formal in-person interview. You should also think about how certain clothing and accessories will show up on camera. Distracting patterns can be headache-inducing on camera, while pale colours can make you look drained.

Make sure you’re fully dressed (from head to toe). Also, think about the little details you can implement to boost your confidence. Try to avoid any large pieces of jewellery or accessories, as these can capture light from the computer screen and cause glare.

Practice Body Language

Body language is crucial in any ServiceNow interview. Everything from whether you’re sitting up straight or slumping in your seat to how much eye contact you’re making will be under assessment. Practice interviewing with friends and family members over video to get feedback on whether you’re looking away from the screen too often or forgetting to smile.

Try to avoid constantly watching yourself on screen, rather than paying attention to the person you’re speaking to, as this can make you seem distracted. It’s also important to shut down any other distractions which might draw your attention, like email notifications or separate tabs.

Centring your camera and looking directly into it will help you create the illusion of eye contact. Remember to:

• Smile regularly to create a friendly atmosphere
• Keep your arms and legs uncrossed to avoid looking unwelcoming
• Avoid looking down at your lap or your notes too frequently

Master the Little Details

Small things can make a big difference in a ServiceNow interview.

When you’re interviewing over video, making sure everything looks and sounds perfect is the best way to make a lasting, professional impression. Getting to the interview a few minutes early so you can set up your camera and audio and check everything is working is often a good idea.

Take steps to minimise the risk of any interruptions by locking the office door or letting your family know you can’t be disturbed. If you are disturbed, remember to preserve your professional appearance by apologising and responding calmly, this will make you look more adaptable.

While mastering video interviews can seem a little challenging at first, you will soon master the art of video interview if you follow our straightforward process.

For more tips, read our adjust to working from home and preparing for an interview blog.

Here at Linking Humans, we have been helping candidates with finding their dream ServiceNow role! Visit our job listings page or you can call us on 02381 542 542. You can also upload your CV and we will get back to you with any relevant ServiceNow positions.