ServiceNow Project Manager

  • Location: Birmingham, UK (Remote)
  • Job Type: Permanent
  • Salary: £75k - 80k per year GBP / Year
  • Published:

Linking Humans

Linking Humans is the #1 Global Partner for ServiceNow Recruitment, dedicated to matching ServiceNow experts with ServiceNow partners and users. We are known for our commitment to delivering exceptional service with a 100% client and candidate satisfaction rate.

Job Description:

Are you a highly motivated and experienced ServiceNow professional with a passion for client engagement and project management? We are actively recruiting on behalf of our client a talented ServiceNow Engagement Manager to join their growing team. As a ServiceNow Engagement Manager, you will play a pivotal role in ensuring the success of ServiceNow projects and enhancing client relationships.

Key Responsibilities:

  • Act as the primary point of contact for clients, understanding their business objectives and aligning ServiceNow solutions accordingly.
  • Lead and oversee ServiceNow project implementations, ensuring on-time delivery and adherence to quality standards.
  • Collaborate with cross-functional teams, including developers, consultants, and architects, to design and implement custom ServiceNow solutions.
  • Provide expert guidance on ServiceNow best practices and advise clients on optimizing their ServiceNow platforms.
  • Develop and maintain strong client relationships, ensuring high levels of client satisfaction.
  • Track project progress, budgets, and timelines to meet or exceed client expectations.
  • Identify potential upsell and cross-sell opportunities within existing client accounts.


  • Bachelor’s degree in a relevant field or equivalent work experience.
  • Proven experience in ServiceNow project management and client engagement.
  • ServiceNow certification(s) are a plus.
  • Strong communication and interpersonal skills.
  • Exceptional problem-solving and analytical abilities.
  • Ability to manage multiple projects simultaneously.
  • A passion for staying up-to-date with the latest ServiceNow developments.

ServiceNow Project Manager Linking Humans

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