A successful ServiceNow Customer, renowned for its commitment to innovation and excellence. My client are currently seeking a talented and experienced ServiceNow Project Manager to lead their ServiceNow implementation projects and drive efficiency in their IT service management.

As a ServiceNow Project Manager, you will play a crucial role in overseeing the successful execution of ServiceNow projects for our client. You will work closely with cross-functional teams, manage project timelines, budgets, and resources, and ensure the delivery of high-quality ServiceNow solutions.

Key Responsibilities:

• Lead end-to-end project management for ServiceNow implementations, upgrades, and enhancements.
• Collaborate with key stakeholders to define project scope, objectives, and deliverables.
• Develop and maintain detailed project plans, track progress, and ensure projects are delivered on time and within budget.
• Coordinate and allocate resources effectively, including developers, consultants, and subject matter experts.
• Manage project risks, identify issues, and proactively find solutions to ensure project success.
• Ensure that ServiceNow solutions align with best practices and meet client requirements.
• Foster strong client relationships, providing regular project updates and managing expectations.
• Conduct post-implementation reviews and ensure client satisfaction.

Qualifications:

• Bachelor’s degree in a related field or equivalent work experience.
• Proven track record of successfully managing ServiceNow projects from initiation to completion.
• Strong project management skills with proficiency in project management tools.
• Excellent communication, negotiation, and stakeholder management skills.
• Problem-solving and critical thinking abilities.
• Ability to adapt to a fast-paced, dynamic environment.
• Familiarity with IT service management and ITIL practices is desirable.

If you are a dedicated ServiceNow Project Manager looking for an opportunity to make a significant impact and contribute to the success of a renowned organisation, we invite you to apply.