Are you a ServiceNow expert with a passion for delivering exceptional technical solutions? We are seeking a talented ServiceNow Technical Consultant to join a global elite partner in Brussels, Belgium. As a ServiceNow Technical Consultant, you will be responsible for implementing and optimizing ServiceNow solutions for clients, providing valuable insights, and ensuring seamless integration with their business processes. This is a fantastic opportunity to work with cutting-edge technology, collaborate with global teams, and make a significant impact to their clients’ digital transformation journey.

Responsibilities:

• Collaborate with clients to gather business requirements and understand their specific needs.
• Design and implement ServiceNow solutions, configurations, and customizations based on client requirements.
• Conduct thorough analysis of existing systems and processes to identify opportunities for process improvement and automation.
• Develop and maintain integrations between ServiceNow and other enterprise systems.
• Provide technical expertise and guidance throughout the implementation lifecycle, ensuring best practices and optimal system performance.
• Customize and extend ServiceNow functionalities using JavaScript, HTML, CSS, and other relevant technologies.
• Collaborate with cross-functional teams, including developers, project managers, and business stakeholders, to deliver high-quality solutions.
• Participate in system testing, quality assurance, and user acceptance testing activities.
• Provide ongoing support, troubleshooting, and maintenance for ServiceNow implementations.

Requirements:

• Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience).
• Proven experience as a ServiceNow Technical Consultant, implementing and customizing ServiceNow solutions.
• Strong knowledge of ServiceNow platform components, including Service Catalog, Incident Management, Problem Management, Change Management, and Configuration Management.
• Experience in ServiceNow scripting (JavaScript), including business rules, client scripts, UI policies, and workflow scripting.
• Proficiency in ServiceNow integration methodologies, such as REST, SOAP, and MID Server.
• Understanding of IT Service Management (ITSM) and ITIL processes.
• Excellent problem-solving and analytical skills, with the ability to design and implement efficient technical solutions.
• Strong communication and interpersonal skills, with the ability to build relationships with clients and collaborate effectively with cross-functional teams.
• Fluency in English; knowledge of Dutch or French is a plus.

Preferred Qualifications:

• ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications.
• Experience with additional ServiceNow modules, such as IT Operations Management (ITOM), IT Business Management (ITBM), or Security Operations.
• Familiarity with Agile methodologies and frameworks.

Join my clients talented team and work in a dynamic and collaborative environment, delivering innovative solutions. They offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.