We are actively searching for a ServiceNow IRM (GRC) Architect for an Elite Servicenow Partner. The role of the ServiceNow IRM Architect is key in establishing a comprehensive technical architecture and implementation strategy across the enterprise, providing the foundation for sustained success. Essential to this is collaborative engagement with Business Stakeholders to offer invaluable guidance. The role demands extensive expertise in ServiceNow platform capabilities, particularly within the IRM module, and proficiency in Now Intelligence applications such as Virtual Agent, Predictive Intelligence, and Performance Analytics.
Candidates must either reside within commuting distance of New York City, NY, or be open to relocation. There may be occasional travel within the US.
A bachelor’s degree or equivalent foreign qualification from an accredited institution; three years of progressive experience in the field can substitute for each year of education.
Minimum of 10 years of experience in Information Technology.
At least 4 years of hands-on experience in the implementation of ServiceNow IRM.
A minimum of 3 years of experience working in the IRM domain in the capacity of an IRM Architect.
Demonstrated experience in the design, architecture, and implementation of ServiceNow IRM, showcasing a robust understanding of the ServiceNow IRM model, plugins, and accelerators.
A proven background in ServiceNow integrations with external systems.
Ability to engage in discussions with clients to determine the optimal approach based on environmental analysis.
Experience working in an Agile environment.
Develop a well-defined vision reflecting an understanding of the client’s business needs and the desired end state.
Analyze business processes and their impact on the end-user experience.
Articulate the value gained through enhancements in functionality, design, and/or operations.
Act as an expert in ServiceNow IRM implementation, leading best practices, advancements, and innovation.
Conceptualize and visualize end-user experiences with a focus on customer satisfaction.
Engage in hands-on development, encompassing configuration and customization of policies, controls, indicators, risk frameworks, audit test plans, attestation, and assessments.
Configure/customize the ServiceNow system, including the creation of workflows.
Provide design input and collaborate with the development team on integrations and process automation using ServiceNow Orchestration.
Oversee the overall solution implementation, with a focus on the interrelationship of IRM products with other ServiceNow products like ITSM, ITOM, SecOps.
Develop business cases, facilitate analysis workshops, select effective solutions, and define/manage User Acceptance Testing (UAT) to ensure that enterprise operational and IT deliverables meet requirements.
Design and modify ServiceNow forms, workflows, scripts, transform maps, reports, dashboards, and business rules.