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ServiceNow Delivery Manager

  • Location: London, UK (Remote)
  • Job Type: Permanent
  • Salary: £70k - 85k per year £ / Year
  • Published:

Linking Humans

Our client is looking for a skilled ServiceNow Delivery Manager to lead the management of ServiceNow platform operations while ensuring high-quality service delivery across multiple clients.

 

Key Responsibilities:

  • Manage all aspects of service delivery, including timelines, scope, risk, change management, resource allocation, reporting, and financials.
  • Build and maintain strong relationships with both clients and internal teams to facilitate effective communication and collaboration.
  • Supervise the Managed Services team, driving continuous improvements in technical delivery and providing tactical and strategic recommendations to the client.
  • Identify opportunities for additional business and liaise with the account manager to ensure timely follow-up.

Requirements:

  • Minimum of 2 – 3 years experience in ServiceNow.
  • Previous experience managing the ServiceNow platform, bug fixing, support and upgrades.
  • Experience in managed services and service delivery.
  • Certifications are desirable but not a must.
  • Must have the right to work in the UK.

What’s on Offer:

  • Flexible working options (remote or hybrid).
  • A collaborative and dynamic team environment.
  • Opportunities to influence service delivery processes and contribute to the growth of client accounts.

If you have a strong background in ServiceNow service delivery and relationship management, we’d love to hear from you!

 

 

ServiceNow Delivery Manager Linking Humans

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