An opportunity has arisen with a ServiceNow Partner for a talented individual who can work closely with stakeholders to gain a deep understanding of their objectives, strengths, pain points, and areas for improvement.
Your responsibilities include developing multi-phase roadmaps to accelerate their maturity, creating and presenting ROMs/SOWs for addressing client needs with ServiceNow products and the clients services, facilitating workshops to define future practice standards, and crafting essential documentation, including process design documents and use cases.
You’ll also identify process improvement opportunities, recommend metrics and KPIs for measuring solutions’ impact, provide post-sales support, and contribute to thought leadership within the ServiceNow Partner.
Additionally, you’ll lead the creation of best practices and mentor team members while enhancing processes based on customer needs.
To apply you must posses strong hands-on experience with the ServiceNow platform.
Having held roles such as: platform owner, manager, or product owner would be beneficial.
Experience with the following ServiceNow modules are highly sought after: Project Portfolio Management, Agile Development, DevOps, ITOM, ITAM, HR Management, and Customer Service Management
Apply today to hear more details.