How to Prepare for ServiceNow Knowledge 2025: Expert Tips for Attendees 

ServiceNow Knowledge 2025 is just around the corner, and whether you’re a first-timer or a seasoned attendee, preparing well can make all the difference to your experience. This blog will guide you on organising yourself, maximising your learning, and getting the most from this premier event.

1. Plan Your Schedule Early

• Register and book sessions as soon as possible. Popular sessions fill up quickly, so secure your spot early to avoid disappointment.

• Review the event agenda and identify key sessions that align with your role and goals. Whether you’re a developer, tech leader, or business user, tailor your schedule to focus on relevant tracks and topics.

• Consider attending the Pre-Conference Training day on May 5th, which offers customised sessions and certification vouchers to boost your skills before the main event.

2. Set Clear Learning Objectives

• Define what you want to achieve: Is it certification, networking, or mastering new features like GenAI and platform administration?

• Focus on trending topics such as CMDB, CSDM, AI integration, and workflow automation to stay ahead in the evolving ServiceNow ecosystem.

3. Organise Your Logistics

• Prepare your travel and accommodation early to avoid last-minute stress

• Pack essentials, including your device chargers, business cards, and comfortable shoes for walking between sessions

• Familiarise yourself with the venue layout and event app to navigate efficiently

4. Network Strategically

• Use your ServiceNow representative to connect with peers in your industry before and during the event

• Attend networking sessions, parties, and developer meetups to build relationships that extend beyond the conference

• Engage actively in community forums and social media to enhance your presence and learn from others

5. Maximise Your Event Experience

• Take notes during sessions and collect resources for later reference

• Participate in hands-on labs and workshops to deepen your understanding

• Avoid common pitfalls such as overbooking your schedule; leave time for breaks and spontaneous learning opportunities

6. Post-Event Follow-Up

• Review your notes and share key insights with your team to maximise organisational impact

• Reach out to new contacts and continue conversations to build your professional network

• Plan how to apply new knowledge and certifications to your projects and career development

By following these tips, you’ll be well-prepared to make the most of ServiceNow Knowledge 2025, gaining valuable skills and connections that will benefit your career worldwide.

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