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Category: ServiceNow World Forum

ServiceNow World Forum 2026: Every Date, City and Venue

Posted on by Dan Wells

ServiceNow World Forum runs in nine cities in 2026. Two have already been, seven are still to come, and every one of them is free to attend.

This page is the full list with dates, venues and links. Below it, the honest answer to the question people actually ask us, which is which one is worth the day out of the diary.

Every World Forum 2026 date and city

City Date Venue Details
Sydney 30 July 2026 ICC Sydney Been and gone
New York 10 September 2026 Javits Center Been and gone
Chicago 6 October 2026 McCormick Place Event page
Mumbai 6 October 2026 Jio World Centre Event page
London 20 October 2026 ExCeL London Our full guide
Tokyo 27 to 28 October 2026 Grand Prince Hotel Takanawa Event page
Amsterdam 28 October 2026 RAI Amsterdam Our full guide
Toronto 3 November 2026 Metro Toronto Convention Centre Event page
Paris 2 December 2026 Paris Expo Porte de Versailles Our full guide

There is also a Government Forum on 25 February 2027 at the Walter E. Washington Convention Center in Washington DC. Different event, different audience, worth knowing about if you work in or sell to the public sector.

Germany is not on the list this year

Worth flagging if you are used to the old schedule. There is no Munich forum in 2026, and no German event at all. Rotterdam has gone too, folded into Amsterdam.

If you are based in the DACH region, Amsterdam on 28 October is your nearest option and it is a straightforward trip. We have written up what is on at Amsterdam including the speaker line up.

Which one should you actually go to?

They are not identical events, and the differences matter more than the marketing suggests.

If you want the biggest room and the best customer stories, go to London. It has the deepest UK enterprise line up this year, with sessions from Kingfisher, HM Revenue and Customs, Primark and Heathrow, and Louis Theroux closing the day.

If you are in Europe and can only do one, look at the calendar first. London on the 20th and Amsterdam on the 28th are eight days apart, so doing both is realistic and gives you a much better read on the year than either alone.

If you want substance over launch energy, wait for Paris. It is the last forum of the year. By December the announcements made at Knowledge in May have had six months to meet reality, so the customer sessions tell you what actually shipped rather than what was promised.

If you are technical, pick whichever one you can get to and book the labs. Every forum runs hands on sessions where you build and test your own AI agent. That hour is worth more than the rest of the day combined, and it is the same content wherever you go.

What these events tell you about hiring

We recruit in the ServiceNow market and we go to these every year, so here is the pattern we see.

What ServiceNow pushes hardest on stage shows up in the job briefs we take around two quarters later. Not by name at first. It arrives as employers asking for someone who has actually done it rather than someone who has been on the course.

This year the themes are AI Control Tower, AI agents and Workflow Data Fabric. So the people going to the labs now, building something, and able to talk about it in an interview are roughly six months ahead of the job titles. That is usually worth a band.

If you are on the hiring side, the same thing works in reverse. The people who can genuinely do this are not on the market long, and their expectations move faster than most internal salary bands do.

Our guides to the European forums

Each one has the full agenda, the speaker line up, registration and session links, and what the local hiring market looks like.

Talk to us

We recruit ServiceNow professionals and we do nothing else. If you are planning headcount for 2027, working out what a role is really worth, or wondering why your last search dragged on for months, book a call and we will tell you what we are seeing.

I will also be at London on 20 October with printed copies of the 2026 UK ServiceNow salary survey. Come and find me.

ServiceNow World Forum London 2026: Agenda, Speakers and What It Means for Hiring

Posted on by Thmida Miah

ServiceNow World Forum London is at ExCeL on 20 October 2026. Free to attend, 8:30am to 6pm, and this year it closes with Louis Theroux.

We go to these events every year, and the honest answer is that most people get about a third of the value they could. They turn up, sit through the keynote, walk the expo, and go home with a tote bag. Here is how to do better, plus what the agenda quietly tells you about where ServiceNow hiring is going.

The essentials

When to register

Registration is open now and it costs nothing. ServiceNow has not published a cut-off date, but the rooms have a fixed capacity and the popular breakouts fill first, so there is no advantage in leaving it. Register, then go into the session catalogue and book the sessions you actually want. People who do that in September get their first choices. People who do it the week before take what is left.

Nearest stations are Custom House and Prince Regent on the DLR, and Custom House on the Elizabeth line, which has made getting there from central London considerably less painful than it used to be.

What is actually on

Badge pickup and the expo open at 8:30am. The main keynote runs 10:00am to 11:00am. Sessions and the expo carry on through to 5:00pm, Louis Theroux closes the day from 4:00pm to 5:00pm, and the networking reception runs 5:00pm to 6:00pm.

The part worth planning around is the hands on AI labs. You get to build and test your own AI agent rather than watch someone demo one. If you are technical, that is the most useful hour of the day. If you are a hiring manager, sit in on one anyway. It will tell you more about what your team actually needs to be able to do than any amount of reading job specs.

Who is speaking

From ServiceNow, Jayney Howson, Chief Learning Officer, and John Aisien, Senior Vice President and General Manager. The customer line up includes leaders from Kingfisher, HM Revenue and Customs, Primark and Heathrow.

A tip after a few of these: the customer sessions are almost always more useful than the product ones. The product sessions tell you what ServiceNow wants to sell next year. The customer sessions tell you what actually worked, what broke, and how long it really took. Go to the customer sessions.

Louis Theroux is an unusual booking for an enterprise software event and it will pull a crowd. If you want a seat, do not wander in at ten to four.

What the agenda tells you about hiring

This is the bit most event guides skip.

The themes this year are AI Control Tower, AI agents and Workflow Data Fabric. We see the same pattern every year: what ServiceNow pushes hardest on stage in October starts showing up in the briefs we take around two quarters later. Employers do not usually ask for it by name straight away. It arrives as “we need someone who has actually done this, not just been on the course.”

That gap is where the money is. The people who go to the labs, build something, and can talk about it in an interview six months before the job titles catch up are the ones who move up a band. We have seen it with Virtual Agent, we saw it with ITOM, and we are watching it happen now with agentic AI.

If you are hiring, the same logic applies in reverse. The candidates who can genuinely do this work are not on the market for long, and the salary expectations move faster than most internal bands do.

I will have copies of the 2026 UK salary survey with me

I am bringing printed copies of this year’s UK ServiceNow salary survey to ExCeL. I will leave a few around the cloakrooms, and I will have some on me during the day. If you see me, just ask. If I have one left, it is yours.

It is the most useful thing you can walk away with if you are anywhere near a hiring decision or a pay conversation in the next six months.

How to get something out of the day

Build your agenda before you arrive. Sessions fill. Pick your three must-attends and treat the rest as flexible.

Write down two questions before you go. Make them specific. “What does the roadmap look like” gets you a brochure answer. The thing you are actually stuck on gets you a real one, and people are remarkably generous when you ask them something real.

Go to the reception. Everyone leaves at five. The hour after five is where the actual conversations happen, and it is the cheapest networking you will do all year.

Do your follow ups within 48 hours. Connect while people still remember the conversation. After a week you are a stranger with a tote bag.

Not attending?

ServiceNow usually puts keynote and selected session content online afterwards. It is worth watching the keynote back even if you skip everything else, because it sets the direction for the following year. The SNUG community and the ServiceNow community forums tend to have the interesting reactions within a day or two.

Come and find us at ExCeL

We will be at World Forum London on the 20th. If you are hiring into your ServiceNow team, thinking about your next move, or you just want a straight conversation about what the market is paying right now, come and say hello. And ask about the salary survey.

If you would rather line something up in advance so we are not both wandering the expo hoping to bump into each other, grab a slot in my diary and we will sort a time.

ServiceNow World Forum Amsterdam 2026: Agenda, Speakers and Getting to RAI

Posted on by Thmida Miah

ServiceNow World Forum Amsterdam is at RAI on 28 October 2026. Free, 8:30am to 6pm, and it is eight days after London.

That gap matters more than it sounds. If you are in the Benelux region or you cover Europe, you can realistically do both, and the two days give you a noticeably better read on the year than either one alone. London is the bigger room. Amsterdam is where you get closer to the people running things.

The essentials

When to register

Registration is open now and it is free. ServiceNow has not announced a closing date, but capacity is capacity and the better breakouts go first. Register, then go straight into the session catalogue and book what you want rather than deciding on the morning.

RAI has its own stop on the Amsterdam metro and a direct train from Schiphol takes around fifteen minutes. If you are flying in for the day, it is one of the easier venues in Europe to reach.

The shape of the day

Badge pickup and expo from 8:30am. Keynote 10:00am to 11:00am. Expo and breakout sessions run through to 5:00pm, the closing session is 4:00pm to 5:00pm, and the networking reception runs 5:00pm to 6:00pm.

The running theme this year is “AI that works”, built around AI Control Tower. The hands on labs let you build and test your own AI agent rather than watch a demo, which is the difference between understanding something and being able to say you have done it.

Who is speaking

Gaurav Rewari, Executive Vice President and General Manager for Data and Analytics Products at ServiceNow, is the name to note if data strategy is your concern. Jayney Howson, Chief Learning Officer, is also speaking, and Rumailah Burden, Advisory Solution Consultant on Employee Workflows, is worth catching if HRSD is where your roadmap is heading.

As with every one of these, the customer sessions tend to be more useful than the product ones. A vendor tells you what is possible. A customer tells you what it cost and how long it took.

The language problem nobody puts in the job spec

Here is the thing that makes hiring in the Netherlands harder than the headline numbers suggest, and it is the same story in Germany.

Clients want the best ServiceNow people they can get. They also want them to speak Dutch. Both of those are reasonable on their own. Put them together and you have cut the available pool down enormously, because the ServiceNow skills you need and native Dutch do not overlap nearly as often as people assume.

We have this conversation constantly. A client describes a role, we go and find genuinely strong candidates, and then the Dutch requirement rules out most of them. Sometimes that requirement is real, because the users they support work in Dutch and there is no way round it. Often it is not, and it is there because it has always been there.

The question worth asking before you open a role is a simple one. Who does this person actually talk to, and in what language? If the answer is an internal English speaking platform team, the language requirement is costing you months and probably money. If the answer is Dutch speaking end users all day, it is real, and you should plan for a longer search and a higher number.

Amsterdam is a good place to test that, because you will be standing in a room full of exactly the people you are trying to hire.

What this means if you are hiring in Europe

Beyond language, two patterns we see consistently. First, companies that recruit for these roles in house take significantly longer, mostly because the niche is narrow enough that generalist recruiters do not know who is who. Second, salary expectations in this market move faster than internal banding cycles, so offers get built on numbers that were accurate eighteen months ago and then get declined.

If you are planning a hire for Q1, the useful thing to do at Amsterdam is not to collect CVs. It is to work out what the going rate actually is before you write the business case.

Getting value out of the day

Plan your sessions in advance. Pick three you will not miss and leave the rest loose.

Bring specific questions. The vaguer the question, the more generic the answer.

Stay for the reception. The hour from five is where people stop presenting and start talking.

Follow up inside two days. Everyone means to. Almost nobody does, which is exactly why it works.

If you cannot make it

ServiceNow typically publishes keynote and selected session recordings afterwards. The keynote is the one to watch back, because it sets the tone for the following twelve months of product messaging and, eventually, of job specs.

Common questions

Is it really free? Yes. Registration costs nothing. You pay for travel and your own time.

What language are sessions in? Mostly English. Amsterdam draws a pan European audience and ServiceNow runs it accordingly.

Can I attend if we are not a ServiceNow customer? Yes. Plenty of attendees are evaluating the platform or work for partners.

How early should I arrive? Badge pickup opens at 8:30am and the keynote is at 10:00am. Arriving by 9:15am gives you time to get a badge, get coffee and get a decent seat.

Can I do London and Amsterdam? Yes, they are eight days apart. London is the 20th, Amsterdam the 28th.

Thinking about your ServiceNow team for 2027?

We recruit ServiceNow professionals across Europe, and most of our conversations at this time of year are with people planning headcount for the new year rather than filling something urgent.

If you want a straight read on what your roles are worth, how long they are realistically taking to fill, and whether that language requirement is helping or hurting you, book a call. No pitch, just the market as we are seeing it.

ServiceNow World Forum Paris 2026: Agenda, Speakers and What to Expect

Posted on by Thmida Miah

ServiceNow World Forum Paris is at Paris Expo Porte de Versailles on 2 December 2026. Free, 8:30am to 6pm, and it is the last World Forum of the year.

That last point is the reason to go. By December, the announcements made back in May at Knowledge have had six months to meet reality. The customer sessions in Paris are the ones where people tell you what actually shipped, what got quietly shelved, and what it really cost. If you only go to one World Forum and you want substance over launch energy, this is the one.

The essentials

When to register

Registration is open now and it is free. No closing date has been published. Paris is in December, so there is more runway here than on the October events, but the session catalogue is worth a look early because the speaker line up firms up four to six weeks out and the good breakouts book up once it does.

Porte de Versailles is on Metro line 12, with tram T2 and T3a also stopping there. From Gare du Nord it is about half an hour. If you are coming from London on the Eurostar, a day trip is tight but doable.

The shape of the day

Badge collection and expo from 8:30am. Opening keynote 10:00am to 11:00am. Expo floor and breakout sessions until 5:00pm, closing session 4:00pm to 5:00pm, networking reception 5:00pm to 6:00pm.

The themes are AI Control Tower, autonomous agents, and practical AI across both private and public sector. Security gets more airtime this year through Armis and Veza. There are hands on sessions where you build and test your own AI agent.

ServiceNow has not published the full speaker list yet. The opening keynote is billed around ServiceNow leaders and customers talking about AI in their own businesses, and the detailed line up usually firms up four to six weeks out. Worth checking back in late October.

A practical note on language

Sessions at Paris run in a mix of French and English. The keynote is generally English with translation available, and breakouts vary. If your French stops at ordering lunch, check the session language when you build your agenda rather than finding out at the door.

What this means if you are hiring in France

The French ServiceNow market has its own character. The partner ecosystem is well established, a lot of the strongest people sit inside large integrators rather than end users, and moving between the two is less common than it is in the UK.

What that means in practice is that if you are an end user trying to hire directly, you are fishing in a smaller pond than the headline numbers suggest, and you are often competing on things other than salary. Flexibility, the actual work, and whether the role has a real roadmap behind it matter more here than they do in some other markets.

The language question comes up here too. We see it most sharply in the Netherlands and Germany, where clients want top ServiceNow skills and native Dutch or German in the same person, and the two do not overlap as often as anyone would like. How hard a requirement French is varies a lot by employer, so it is worth pinning down early. Ask who this person actually talks to day to day, and in what language. If the answer is an internal English speaking platform team, you have just widened your pool considerably.

It also means December is a genuinely useful month to have these conversations. People are thinking about the year ahead, budgets are being set, and the ones who are quietly unhappy have usually decided by January.

Getting value out of the day

Pick your sessions before you go. Three priorities, everything else optional.

Bring the problem you are stuck on. Specific questions get specific answers.

Stay for the reception. The useful part of the day starts at five.

Follow up within 48 hours. While you are still a face and not a business card.

If you cannot make it

ServiceNow usually publishes the keynote and selected sessions afterwards. Given Paris closes out the year, the December keynote is a reasonable shortcut if you want one view of where the platform ended up in 2026 without watching all nine events back.

Common questions

Is registration free? Yes. The event costs nothing to attend.

Are sessions in French or English? A mix. The keynote is generally English with translation, breakouts vary. Check each session when you build your agenda.

Can I attend if we are not a customer yet? Yes. A good share of the room is evaluating, or works partner side.

Will sessions be recorded? ServiceNow usually publishes the keynote and a selection of sessions afterwards, though not everything.

What time should I arrive? Badges from 8:30am, keynote at 10:00am. Get there by 9:15am and the morning is unhurried.

Planning your ServiceNow hiring for 2027?

December is when most of our client conversations turn into January vacancies. If you are working out headcount, trying to understand what the roles are actually worth, or wondering why your last search took five months, we can give you a straight answer.

We recruit ServiceNow professionals across Europe and we do nothing else. Book a call and we will tell you what we are seeing.

ServiceNow World Forum Munich 2025: Complete Guide & Preparation Tips

Posted on by Thmida Miah

ServiceNow World Forum Munich 2025: Complete Guide & Preparation Tips Linking Humans

ServiceNow World Forum Munich 2025: Complete Guide & Preparation Tips

Planning to attend ServiceNow World Forum Munich 2025? This comprehensive guide provides everything you need to know about the 12th November event at Messe München, including expert preparation strategies, speaker highlights, and engagement options for those unable to attend in person.

What is ServiceNow World Forum Munich 2025?

ServiceNow World Forum Munich 2025 is a complimentary, full-day conference taking place on Wednesday, 12th November 2025 at Messe München. Running from 8:30 AM to 6:30 PM, this event brings together ServiceNow professionals, AI experts, and enterprise leaders across German-speaking regions to explore AI implementation, workflow automation, and digital transformation strategies.

Key Event Details

  • Date: 12th November 2025
  • Time: 8:30 AM – 6:30 PM CET
  • Location: Messe München, Am Messesee 2, 81829 Munich, Germany
  • Cost: Free registration required
  • Format: In-person only (no virtual attendance)
  • Sessions: 25+ breakout sessions, keynotes, and hands-on labs
  • Languages: Sessions available in German and English

Why Attend ServiceNow World Forum Munich 2025?

AI-Driven Business Transformation

World Forum Munich 2025 focuses on practical AI implementation within the ServiceNow platform. Attendees discover how leading European organisations are deploying AI-powered workflows to transform operations, improve customer experiences, and boost productivity across all business functions.

Thought-Provoking Speakers

The 2025 Munich speaker lineup features internationally recognised thought leaders, including bestselling authors Professor Dr Miriam Meckel and Dr Léa Steinacker, alongside ServiceNow’s Chief Innovation Officer Dave Wright and industry executives sharing real-world transformation stories.

Hands-On CreatorCon Experience

CreatorCon labs and the HackZone provide hands-on opportunities to build AI agents, test automation workflows, and develop solutions on the ServiceNow platform. These practical sessions allow you to create functional AI agents in 30-45 minutes using real-world use cases.

ServiceNow World Forum Munich 2025 Agenda

Morning Programme

8:30 AM – 10:00 AM: Registration & Expo Opening

  • Badge collection at Messe München
  • Early access to the expo floor featuring ServiceNow AI Platform innovations
  • CreatorCon area preview
  • Coffee networking with early attendees

10:00 AM – 11:00 AM: Opening Keynote

  • ServiceNow AI Platform updates and announcements
  • Customer transformation case studies
  • Leadership insights on AI adoption strategies
  • Product roadmap revelations

Afternoon Sessions

8:30 AM – 4:00 PM: Breakout Sessions & Expo

  • 25+ specialised sessions across multiple technology tracks
  • Hands-on CreatorCon micro labs for AI agent development
  • ServiceNow AI roadmap presentations
  • Workflow automation demonstrations
  • Partner solution showcases
  • One-to-one consultations with ServiceNow experts
  • HackZone innovation experiences

Evening Programme

4:00 PM – 5:00 PM: Special Keynote – The AI Turning Point A must-attend conversation with bestselling authors and tech visionaries Dr Miriam Meckel and Dr Léa Steinacker exploring leadership, trust, and success in the new era of AI. This unforgettable session examines how AI transforms the way we work, similar to how the iPhone revolutionised communication and business.

5:00 PM – 6:30 PM: Networking Reception

  • SNUG Social (ServiceNow User Groups gathering)
  • Refreshments and networking
  • Peer connections and knowledge exchange
  • Community programme information

ServiceNow World Forum Munich 2025 Speakers

Professor Dr Miriam Meckel

Co-founder and Executive Chairwoman at ada, Professor, and Bestselling Author

Professor Dr Miriam Meckel stands as one of Europe’s leading voices on artificial intelligence and leadership transformation. As co-founder of ada, she shapes the future of business through technology. Her bestselling books and board leadership positions make her a sought-after expert on how AI reshapes organisational structures and leadership approaches.

Dr Léa Steinacker

Co-founder and Executive Chairwoman at ada, Social Scientist, Bestselling Author, and Award-Winning Entrepreneur

Dr. Léa Steinacker brings a unique perspective as a Forbes 30 Under 30 honouree and bestselling author. Her work as a social scientist and entrepreneur drives critical conversations around AI ethics, organisational innovation, and the human side of technological transformation. Together with Professor Meckel, she leads ada in reimagining how businesses integrate AI responsibly.

Rüdiger Rath

Chief Executive Officer, CANCOM

As CEO of CANCOM, Rüdiger Rath directs strategy in the dynamic European IT marketplace. With over 25 years of international IT leadership experience, he guides CANCOM’s focus on supporting digital transformation through AI, IoT, cloud computing, security, modern workplace solutions, and enterprise applications. His insights reflect real-world implementation challenges and opportunities across German-speaking markets.

Dave Wright

Chief Innovation Officer, ServiceNow

Dave Wright explores how artificial intelligence and emerging technologies reshape business operations and work environments. He champions putting people at the centre of workplace innovation, helping organisations leverage technology to boost productivity and streamline operations. His role involves identifying trends and innovations that will define the future of enterprise software.

ServiceNow World Forum Munich 2025 Preparation Guide

Day of Event Essentials

Must-Bring Items:

  • Laptop (essential for CreatorCon labs and workshops)
  • Tablet or smartphone (second screen for lab guides)
  • Business cards for networking opportunities
  • Comfortable walking shoes (large venue)
  • Notebook and pen for capturing insights
  • Water bottle and snacks

CreatorCon at ServiceNow World Forum Munich 2025

What is CreatorCon?

CreatorCon represents the hands-on developer and administrator track within World Forum, offering practical workshops, labs, and interactive demonstrations for ServiceNow builders at all experience levels. It’s where theory meets practice through real-world building exercises.

CreatorCon Micro Labs

Ideal for: All skill levels, from beginners to experienced developers

Focus: Rapid AI agent creation, low-code development, workflow automation fundamentals

Duration: Focused 30-45 minute sessions designed for quick learning

Outcomes: Leave with a functional AI agent you’ve built yourself

The HackZone

The HackZone provides an innovation playground where you can experiment with ServiceNow AI capabilities, test new features, and push the boundaries of what’s possible on the platform. This interactive space encourages creativity and experimentation in a supportive environment.

CreatorCon Builder Track

Perfect for: ServiceNow newcomers, business analysts, citizen developers

Content: No-code and low-code development approaches, AI agent basics, workflow automation introduction

Benefit: Accessible entry point to ServiceNow development without technical prerequisites

Community Programmes

Visit the Community Programmes booth in the CreatorCon space to learn about:

  • Starting or joining local ServiceNow User Group chapters
  • MVP (Most Valuable Professional) and Rising Stars programmes
  • ServiceNow certification paths
  • Global community engagement opportunities

Can’t Attend ServiceNow World Forum Munich 2025?

Alternative Engagement Options

1. ServiceNow Community Online: Join digital forums, discussion groups, and virtual events through the ServiceNow Community platform. Access resources, ask questions, and connect with global practitioners including strong German-speaking community chapters.

2. ServiceNow Developer Portal: Access free Personal Developer Instances (PDIs), training modules, and learning paths. Build ServiceNow skills at your own pace with official educational resources available in multiple languages.

3. Virtual SNUG Events: Participate in German-speaking ServiceNow User Group meetings. Many chapters across Germany, Austria, and Switzerland host monthly virtual sessions covering platform updates, use cases, and best practices.

4. Complete ServiceNow Value Assessments: Explore ServiceNow’s online calculators and assessment tools to understand potential impacts on your organisation. Use these insights for internal discussions about platform adoption or expansion.

5. Ask Colleagues Who Attend: If team members or industry contacts are attending World Forum Munich, arrange comprehensive debriefs afterwards. Create a structured template of questions:

  • Which sessions delivered the most actionable insights?
  • What AI agent capabilities seemed most relevant to our industry sector?
  • Are there specific ServiceNow partners worth exploring for our needs?
  • Which skills or certifications are German employers emphasising?
  • What were the key announcements from ServiceNow leadership?

6. Follow Event on Social Media Monitor LinkedIn, Twitter, and ServiceNow channels for real-time updates using hashtags like #ServiceNow #WorldForumMunich #AIAgents. Many attendees share insights, photos, and key takeaways throughout the day.

The AI Turning Point: Featured Evening Keynote

Why This Session Matters

The 4:00 PM – 5:00 PM keynote with Dr Miriam Meckel and Dr Léa Steinacker represents a unique opportunity to hear from two of Europe’s most influential voices on AI and leadership transformation. Their conversation explores:

  • How AI represents a transformative moment comparable to the iPhone’s impact
  • Leadership requirements in AI-augmented organisations
  • Building trust in automated systems
  • Redefining success metrics in the age of AI
  • Balancing innovation with ethical considerations

What to Expect

This isn’t a technical deep-dive but rather a thought-provoking exploration of AI’s human dimensions. Both speakers bring bestselling author credentials and real-world experience building AI-focused organisations. Their insights help leaders navigate the organisational change management aspects of AI adoption.

Pro Tip: Arrive early, as this session will likely attract high attendance. Prepare questions about change management, workforce transformation, or ethical AI considerations to maximise the Q&A opportunity.

ServiceNow User Groups (SNUGs) at World Forum Munich 2025

What are SNUGs?

ServiceNow User Groups represent community-led gatherings where ServiceNow professionals connect, learn, and share knowledge. Germany has particularly active SNUG chapters in Munich, Frankfurt, Hamburg, Berlin, and other major cities.

SNUG Social at World Forum Munich

The SNUG Social runs during the 5:00 PM – 6:30 PM networking reception, offering:

  • Interactive networking activities, including bingo challenges
  • Exclusive refreshments unavailable elsewhere at the expo
  • SNUG 2025 commemorative pins
  • Information about starting or joining local chapters
  • Connections with MVP programme members

Why Attend: The SNUG Social provides a relaxed environment for genuine networking. Unlike formal sessions, this casual gathering encourages open discussion about real challenges, solutions, and experiences with ServiceNow implementations.

Why ServiceNow World Forum Munich 2025 Matters

European AI Leadership

Munich’s position as a technology hub makes this World Forum particularly significant for European markets. The combination of local innovation, strong German engineering culture, and ServiceNow’s platform capabilities creates unique opportunities for organisations willing to lead in AI adoption.

Platform Roadmap Insights

Hearing directly from ServiceNow’s Chief Innovation Officer and product leadership provides visibility into upcoming features, deprecations, and strategic directions specific to European markets. This intelligence proves invaluable for planning organisational ServiceNow roadmaps.

Real-World German Implementations

Customer speakers and case studies at Munich often feature German organisations, providing culturally relevant insights into implementation approaches, change management strategies, and success metrics that resonate in German business culture.

Community Strength

The German-speaking ServiceNow community ranks among the strongest and most engaged globally. World Forum Munich brings this community together physically, strengthening connections that provide ongoing support throughout your ServiceNow journey.

Connect with Linking Humans

At Linking Humans, we specialise in connecting exceptional ServiceNow talent with organisations pushing boundaries across Europe. Whether you’re attending World Forum Munich 2025 or engaging remotely, we support your career journey in the ServiceNow ecosystem.

Seeking ServiceNow opportunities? Our team works with companies across Germany, Austria, Switzerland, and broader EMEA markets, placing developers, architects, consultants, and administrators in roles where they create genuine impact.

Hiring ServiceNow professionals? We understand the nuances of ServiceNow roles in German-speaking markets and can help you find candidates with the precise skills, language capabilities, and cultural fit your projects demand.

Get in touch with us today!

Conclusion: Make the Most of ServiceNow World Forum Munich 2025

ServiceNow World Forum Munich 2025 represents a pivotal moment for AI adoption across German-speaking markets. Whether you’re attending the 12th November event at Messe München or engaging through alternative channels, approach it with clear objectives and commitment to action.

The combination of hands-on CreatorCon labs, insights from thought leaders like Professor Meckel and Dr. Steinacker, practical customer stories, and networking with Europe’s ServiceNow community creates unmatched value for professionals at every career stage.

Register early, build your agenda strategically, come prepared with specific questions, and transform insights into action when you return to your organisation. The future of work is being shaped by AI, and World Forum Munich puts you at the forefront of this transformation.

ServiceNow World Forum NYC 2025: Complete Guide & Preparation Tips

Posted on by Thmida Miah

ServiceNow World Forum NYC 2025: Complete Guide & Preparation Tips Linking Humans

ServiceNow World Forum NYC 2025: Complete Guide & Preparation Tips

Are you attending ServiceNow World Forum New York City 2025? This comprehensive guide covers everything you need to know about the 29th October event at Javits Center, including preparation tips, speaker insights, and strategies for those unable to attend.

What is ServiceNow World Forum New York City 2025?

ServiceNow World Forum NYC 2025 is a complimentary, full-day event taking place on Tuesday, 29th October 2025 at the Javits Center, Manhattan. Running from 8:30 AM to 5:00 PM, this conference brings together ServiceNow professionals, AI experts, and enterprise technology leaders to explore AI implementation, CRM transformation, and workflow automation.

Key Event Details

  • Date: 29th October 2025
  • Time: 8:30 AM – 5:00 PM EDT
  • Location: Javits Center, 445 11th Avenue, New York, NY 10001
  • Format: In-person only (no virtual attendance)
  • Sessions: 35+ breakout sessions, keynotes, and hands-on labs

Why Attend ServiceNow World Forum NYC 2025?

AI Agent Implementation Focus

The World Forum NYC 2025 centres on ServiceNow AI Agents and practical AI adoption strategies. Attendees will learn how leading organisations in financial services, healthcare, and technology are deploying AI-powered workflows to transform operations.

Industry-Leading Speakers

The 2025 speaker lineup includes executives from BlackRock, TD Bank, National Hockey League, FactSet, and USI Insurance Services, alongside ServiceNow leadership sharing platform roadmaps and product innovations.

Hands-On Learning with CreatorCon

CreatorCon labs provide hands-on experience building AI agents, testing automation workflows, and developing low-code solutions on the ServiceNow platform. Choose between beginner-friendly Builder Track or advanced AI Agent Track sessions.

ServiceNow World Forum NYC 2025 Agenda

Morning Schedule

8:30 AM – 10:00 AM: Registration & Expo Opening

  • Badge collection at Javits Center North entrance
  • Early access to expo floor featuring ServiceNow partners
  • CreatorCon area exploration
  • Networking with early arrivals

10:00 AM – 11:00 AM: Opening Keynote

  • ServiceNow AI Platform updates
  • Customer transformation stories
  • AI adoption strategies from industry leaders
  • Product roadmap announcements

Afternoon Sessions

11:30 AM – 4:00 PM: Breakout Sessions & Expo

  • 35+ specialised sessions across multiple tracks
  • Hands-on CreatorCon labs (30-45 minute AI agent builds)
  • ServiceNow AI Agents roadmap presentations
  • CRM transformation workshops
  • Partner solution demonstrations
  • One-on-one consultations with ServiceNow experts

4:00 PM – 5:00 PM: Networking Reception

  • SNUG Social (ServiceNow User Groups gathering)
  • Refreshments and entertainment
  • Peer networking opportunities
  • Community programme information

ServiceNow World Forum NYC 2025 Speakers

Olin Gay, Director, Head of Service Platform and Observability at BlackRock manages the entire ServiceNow platform deployment, overseeing development, governance, and enterprise-wide execution. His expertise covers business workflow integration, automation strategy, and telemetry systems for client service excellence.

Cheryl Geremia, U.S. Head of Non-Financial Risk at TD Bank Group leads risk strategy and large-scale remediation programmes. Her executive career spans NYSE, Deutsche Bank, and Morgan Stanley, where she served as Global Head of Operational Risk.

Jose Marquez, ServiceNow Lead AI Developer at USI Insurance Services specialises in generative AI, automation, and systems integration. A recognised ServiceNow thought leader, Jose has driven enterprise-wide efficiencies and spoken at multiple ServiceNow conferences about AI-powered solutions.

Patrice Distler, SVP and Chief Human Resources Officer at the NHL oversees talent acquisition, learning and development, and employee relations. She champions inclusive workplace culture and implements strategic HR programmes supporting organisational goals.

John Stein, Senior Director, Digital Transformation at the NHL executes the league’s vision for modernising operations internally and with external clubs, partners, and vendors. Combining hockey passion with digital strategy expertise, John directs transformation initiatives across the organisation.

Neil Bussell, Vice President, Director, Product Management at FactSet, brings 40+ years of technology leadership across telecommunications, CPG, and financial services. His strategic vision and technical expertise have driven major innovations at S&P 500 companies.

Amy Lokey, EVP, Chief Experience Officer at ServiceNow, transforms how people and businesses leverage technology through streamlined, AI-powered experiences that anticipate user needs and boost productivity.

Kelley Steven-Waiss, Chief Transformation Officer at ServiceNow, helps customers drive workforce transformation. Previously Head of Workforce Innovation Products at ServiceNow, she founded and led Hitch Works, a talent mobility platform acquired by ServiceNow.

Peter Russo, Vice President, Core Business Workflows at ServiceNow, shares insights into business transformation journeys, specifically how top-performing organisations replace outdated ERP modules with agile, AI-native workflows.

Sheri Kahn, Vice President Product & Solutions Marketing, CRM at ServiceNow, leads initiatives redefining customer engagement across every touchpoint, helping companies transform customer experience into competitive advantage.

Jeffrey Gore, Vice President, Industry Product & Solutions Marketing at ServiceNow, leverages 25+ years building, deploying, and marketing enterprise workflows across regulated industries, establishing ServiceNow as an AI and service management leader.

Nenshad Bardoliwalla, GVP, Product Management at ServiceNow has spent two decades at the forefront of product development and business growth across business intelligence, enterprise performance management, data integration, and AI.

ServiceNow World Forum NYC 2025 Preparation Guide

A Few Days Before the Event

  1. Confirm session selections – Double-check My Agenda for any scheduling conflicts
  2. Prepare questions – List specific challenges to discuss with experts
  3. Download the ServiceNow mobile app – Access digital event materials
  4. Pack essentials – Laptop, chargers, business cards, notebook
  5. Plan travel logistics – Route to Javits Center North entrance (11th Avenue at 38th Street)

Day of Event Essentials

Must-Bring Items:

  • Laptop (required for CreatorCon labs)
  • Power adapter and charging cables
  • Tablet or smartphone (second screen for lab guides)
  • Business cards for networking
  • Comfortable shoes (expect significant walking)
  • Water bottle
  • Notebook and pen

CreatorCon at ServiceNow World Forum NYC 2025

What is CreatorCon?

CreatorCon is the hands-on developer and admin track within World Forum, offering practical labs, workshops, and interactive demonstrations for ServiceNow builders at all skill levels.

CreatorCon Builder Track

Ideal for: ServiceNow beginners, business analysts, citizen developers

Focus: Low-code and no-code development, workflow automation basics, AI agent fundamentals

Duration: 30-45 minute sessions

CreatorCon AI Agent Track

Ideal for: Experienced ServiceNow developers, architects, and technical consultants

Focus: Advanced AI agent customisation, complex integrations, enterprise-scale implementations

Requirements: ServiceNow platform experience, development background

CreatorCon Expo Activities

  • Build an AI Agent: Create functional AI agents using real-world use cases
  • IoT Garden: Explore connected device demonstrations
  • Community Cards: Collect digital trading cards by networking
  • MVP Meet & Greet: Connect with ServiceNow Most Valuable Professionals

ServiceNow User Groups (SNUGs) at World Forum NYC 2025

What are SNUGs?

ServiceNow User Groups are community-led gatherings where ServiceNow professionals connect, learn, and share knowledge. The SNUG Social at World Forum NYC runs during the 4:00 PM – 5:00 PM networking reception.

SNUG Social Activities

  • Interactive networking bingo
  • Exclusive refreshments
  • SNUG 2025 commemorative pins
  • Local chapter information
  • Community programme sign-ups

Pro Tip: The SNUG Social offers relaxed networking in a less formal environment than daytime sessions. It’s ideal for making genuine connections with peers facing similar challenges.

How to Maximise ServiceNow World Forum NYC 2025

Strategy for Business Leaders

  1. Focus on ROI sessions – Attend sessions showcasing measurable business outcomes
  2. Meet with account teams – Schedule time with ServiceNow representatives
  3. Explore partner solutions – Identify implementation partners for your initiatives
  4. Network strategically – Connect with executives from similar industries

Can’t Attend ServiceNow World Forum NYC 2025?

Alternative Engagement Options

1. ServiceNow Community Online: Join digital forums, discussion groups, and virtual events through the ServiceNow Community platform. Access resources, ask questions, and connect with global practitioners.

2. ServiceNow Developer Portal: Access free Personal Developer Instances (PDIs), training modules, and learning paths. Build skills at your own pace with official ServiceNow educational resources.

3. Virtual SNUG Events: Participate in regional ServiceNow User Group meetings. Many chapters host monthly virtual sessions covering platform updates and use cases.

4. Follow Event on Social Media: Monitor LinkedIn, Twitter, and ServiceNow channels for real-time updates, session highlights, and post-event content using hashtags like #ServiceNow #WorldForumNYC #AIAgents

5. Ask Colleagues Who Attend: If team members or industry contacts are attending World Forum NYC, arrange to debrief with them afterwards.

Post-Event Resources

After World Forum NYC concludes, ServiceNow typically publishes:

  • Session recordings (selected keynotes)
  • Speaker presentations and slide decks
  • Blog posts summarising key announcements
  • Product documentation for new features
  • Customer case study details

ServiceNow World Forum NYC 2025: Travel & Accommodation Tips

Getting to Javits Center

Address: 445 11th Avenue, New York, NY 10001

Entrance: North Javits entrance on 11th Avenue near 38th Street

Public Transport:

  • Subway: 7 train to 34th Street-Hudson Yards (10-minute walk)
  • Bus: M34-SBS, M11, M12 routes stop nearby
  • LIRR: Penn Station (15-minute walk)

Parking: Limited parking is available at the Javits Center. Public transport is recommended.

ServiceNow World Forum NYC 2025 FAQs

Is ServiceNow World Forum NYC free?

Yes, ServiceNow World Forum NYC 2025 is completely free to attend. Registration is required, but there are no ticket costs, making it accessible to all ServiceNow professionals.

Do I need to be a ServiceNow customer to attend?

No, World Forum NYC welcomes ServiceNow professionals regardless of whether they work for customers, partners, or are simply interested in the platform. However, some advanced sessions may assume ServiceNow experience.

Will sessions be recorded?

Selected sessions, particularly keynotes, are typically recorded and made available after the event through ServiceNow’s digital channels. Not all breakout sessions are recorded.

Can I bring a guest?

Guests must register separately for the event. Each attendee needs their own registration and badge for security and capacity planning.

What is the dress code?

Business casual is standard for World Forum events. Comfortable shoes are essential as you’ll be walking between sessions and standing at expo booths.

Are meals provided?

Light refreshments, coffee, and snacks are typically available throughout the day. The networking reception includes refreshments. Full meals are not provided, so plan accordingly.

How do I contact ServiceNow about the event?

For registration issues or event questions, visit the ServiceNow Events Help Center. For CreatorCon-specific questions, email CreatorCon@servicenow.com.

Career Opportunities at ServiceNow World Forum NYC 2025

Networking for Career Growth

World Forum NYC offers exceptional networking opportunities for ServiceNow professionals seeking career advancement. Whether you’re a developer, architect, consultant, or administrator, connecting with industry leaders opens doors to new possibilities.

Final Preparation Checklist

Two Days Before

  • Review My Agenda selections one final time
  • Charge all devices fully
  • Print or save a digital copy of the registration confirmation
  • Review speaker bios and company backgrounds

Day Before

  • Pack laptop, chargers, and all essentials
  • Review the Javits Center location and entrance
  • Prepare questions for speakers and experts
  • Update LinkedIn profile and status

Morning of Event

  • Download and read the Linking Humans Global Salary Survey on the way to the forum
  • Arrive by 8:30 AM for badge collection
  • Visit the expo floor before the keynote
  • Test the laptop and ensure a full charge
  • Connect to the venue WiFi
  • Enable LinkedIn notifications for networking

Conclusion: Make the Most of ServiceNow World Forum NYC 2025

The ServiceNow World Forum New York City 2025 represents a pivotal moment for enterprise AI adoption. Whether you’re attending the 29th October event at Javits Center or engaging through alternative channels, approach it with clear objectives and an action-oriented mindset.

The combination of hands-on CreatorCon labs, insights from industry-leading speakers like those from BlackRock, TD Bank, NHL, and FactSet, plus networking with the ServiceNow community, creates unmatched value for professionals at every career stage.

Plan your agenda strategically, come prepared to learn and share, and transform insights into action when you return to your organisation.

Connect, Learn, and Innovate at ServiceNow’s World Forum Rotterdam

Posted on by Thmida Miah

Connect, Learn, and Innovate at ServiceNow’s World Forum Rotterdam Linking Humans

Connect, Learn, and Innovate at ServiceNow’s World Forum Rotterdam

ServiceNow is bringing the future of AI-powered solutions directly to Rotterdam on 20 November 2024 at the WTC Rotterdam, Beursplein 37, 3011 AA Rotterdam, Netherlands. This event provides a full day dedicated to exploring AI’s transformative impact on business, productivity, and workflows. Join industry experts, innovative leaders, and like-minded professionals for a day of networking, hands-on demos, and forward-thinking sessions that will inspire and equip you to harness AI for your organisation.

Why Attend the World Forum Rotterdam?

The ServiceNow World Forum Rotterdam is more than just an event—it’s an opportunity to gain a competitive edge through AI-driven technology that improves workplace productivity and efficiency. Here’s what you can expect:

  • Insightful Keynote: Learn from real-world examples as leading ServiceNow customers share how they’ve leveraged AI to empower their teams, enhance processes, and drive their businesses forward. With expert insights on AI’s capabilities, the keynote sets the stage for a transformative day.
  • Interactive Sessions and Demos: Explore ServiceNow’s latest AI tools through engaging breakout sessions and live demonstrations. These expert-led sessions offer practical strategies and insights into how AI can solve pressing challenges and streamline daily operations.
  • World Forum Expo: The Expo will showcase a variety of customer success stories, alongside hands-on demos of ServiceNow’s intelligent platform. This is your chance to test-drive the platform and ask in-depth questions tailored to your needs.

Event Schedule

The day will be filled with valuable sessions, networking, and an immersive look into ServiceNow’s AI capabilities. Here’s a snapshot of the day’s agenda:

Check-In (8:00 AM): Arrive early to pick up your badge and grab a coffee while connecting with fellow attendees.

Sessions & Demos (8:30 AM – 9:45 AM): Start the day with focused, hands-on sessions and product demos that reveal how AI is reshaping modern workflows.

Keynote (10:00 AM – 11:00 AM): A keynote session packed with insights, designed to inspire and showcase the impact of AI on transforming business processes.

Sessions & Demos (11:30 AM – 4:30 PM): Engage with ServiceNow experts in breakout sessions and demos throughout the afternoon, uncovering practical applications of AI-driven solutions.

Lunch Break (12:00 PM – 1:00 PM): Take time to relax and network over lunch in the Expo area.

Closing Session (4:30 PM – 5:15 PM): Recap key insights from the day and get a sneak peek at what’s next for AI and ServiceNow’s platform.

Networking Reception (5:00 PM – 6:30 PM): Wrap up the day with light refreshments, lively discussions, and valuable networking with peers and industry experts.

Meet the Speaker

This year, Dave Wright, ServiceNow’s Chief Innovation Officer, will headline the forum. With more than a decade of leadership at ServiceNow, Dave brings unique insights into how AI technology can unlock productivity across all levels of an organisation. His role as Chief Innovation Officer allows him to focus on advancements that enhance workplace efficiency, making him the perfect guide for this AI-focused day.

Tips for Making the Most of Your Forum Experience

To ensure you leave the forum with new insights, valuable contacts, and applicable strategies, consider these preparation tips:

  • Plan Key Connections and Conversations: Think about the types of professionals and industries you’re most interested in learning from. Use networking breaks and receptions to build relationships that align with your organisation’s goals.
  • Engage Actively in Sessions and Demos: Attend the sessions most relevant to your industry challenges and interact with the hands-on demos to fully understand how ServiceNow’s AI solutions could integrate with your current systems.
  • Equip Yourself with the Right Tools: Bring along both digital and physical networking tools, such as business cards and an updated LinkedIn profile, so you can have easy follow-ups and ongoing connections.

With the forum’s rich schedule of sessions, networking events, and real-world applications, you’ll walk away with a clear understanding of how AI can empower your organisation to adapt, thrive, and stay ahead.

 

Here at Linking Humans, we have been helping companies deliver permanent and freelance experts to ServiceNow partners and End Users across the UK, Europe, the Middle East and North America. We take pride in providing the best possible people to take your business forward. We’re also dedicated to supporting candidates and helping them find the perfect roles to advance their careers.

If you would like to speak to us, then use the “Request Call back’’ at the top of this page or find more ways to contact us here.

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What to Expect at the ServiceNow World Forum Paris 2024

Posted on by Thmida Miah

What to Expect at the ServiceNow World Forum Paris 2024 Linking Humans

What to Expect at the ServiceNow World Forum Paris 2024

The ServiceNow World Forum Paris is an event designed for industry professionals, tech leaders, and digital innovators eager to harness AI’s power to transform their organisations. Taking place at the Les Salles du Carrousel, 99 Rue de Rivoli, 75001 Paris, on November 15, 2024, this free one-day forum will showcase ServiceNow’s latest AI-driven solutions, hands-on demos, networking opportunities, and insights from top leaders.

The Agenda

Here’s a breakdown of what to expect:

Check-In and Networking (8:00 AM)

Start your day by picking up your event badge and enjoying a morning coffee as you connect with peers and industry leaders.

Breakout Sessions & Demos (8:30 AM – 6:30 PM)

Dive into expert-led breakout sessions where ServiceNow specialists and partners reveal strategies for effectively implementing AI in various business scenarios. These sessions are designed to leave attendees equipped with practical solutions and ideas to enhance their AI journeys.

Opening Keynote (10:00 AM – 11:00 AM)

Get inspired by success stories on how AI is transforming businesses. This keynote will explore the innovative ways ServiceNow customers are applying AI across their operations, driving impactful changes that allow employees to focus on high-value work.

Lunch (12:00 PM – 1:00 PM)

Take a break and grab a meal in the World Forum Expo, where you can also participate in immersive platform demos and hear success stories from ServiceNow customers.

Afternoon Sessions (12:30 PM – 4:30 PM)

As the day progresses, the afternoon sessions focus on advanced AI applications, product roadmaps, and customer success stories, showcasing the full potential of ServiceNow’s platform for driving business growth.

Networking Reception (5:00 PM – 6:30 PM)

Wrap up the day with light refreshments and engaging conversations at the closing reception. This is an excellent chance to connect with other attendees, make new contacts, and discuss insights gained throughout the day.

Meet the Featured Speakers

The Paris World Forum will feature renowned speakers, each bringing their unique perspective and expertise:

  • Jean-Michel Jarre, Composer, Performer, Producer – Known as the “Godfather of Electronic Music,” Jean-Michel Jarre has redefined music through his innovative approach, generating over 85 million album sales.
  • Karel van der Poel, Senior Vice President, Products, ServiceNow – With over a decade at ServiceNow, Karel has driven new markets and product innovation, making him a pivotal figure in ServiceNow’s evolution.
  • Amy Lokey, Chief Experience Officer, ServiceNow – Leading the global experience team, Amy ensures cohesive design and user experience across ServiceNow products, emphasising the importance of intuitive, human-centred digital solutions.
  • Rémi Trento, Area Vice-President, General Manager France – With 25 years of experience in companies like IBM and Cisco, Rémi has been spearheading ServiceNow’s strategy in France, ensuring businesses can fully leverage the Now Platform.

Why Attend the ServiceNow World Forum Paris?

The ServiceNow World Forum Paris is more than just an event; it’s an opportunity to gain insights and tools that can genuinely transform the way your organisation operates. Here’s what makes this forum unmissable:

  • Real-World AI Applications: Discover practical examples of how ServiceNow’s AI-driven solutions are being deployed across various industries, offering inspiration and insights you can take back to your own business.
  • Opportunities to Connect with Industry Experts: Meet and learn from a diverse group of ServiceNow leaders, innovators, and like-minded professionals, all focused on shaping the future of digital workflows.
  • Hands-On Product Experience: Get to grips with ServiceNow’s latest tools in interactive demos, and see how these can streamline processes and drive greater efficiency in your team.

Whether your goal is to explore AI’s role in customer engagement, streamline operational workflows, or learn new strategies for productivity, the World Forum Paris provides a comprehensive look at ServiceNow’s capabilities in action.

Making the Most of Your Day

To ensure you get the best experience, keep these tips in mind:

  • Have Networking Goals in Mind: Consider the specific contacts and topics you’re keen to connect on, so your networking is both focused and meaningful.
  • Fully Engage in Demos and Sessions: Participate actively in the sessions; they’re designed to be hands-on and provide targeted insights you can apply directly to your role.
  • Prepare to Connect Digitally and In-Person: Bring business cards for in-person networking and ensure your LinkedIn is updated. This will make it easy to follow up post-event.

This forum is a unique opportunity to immerse yourself in the latest AI innovations, gain strategic insights, and connect with leaders in the digital space. Leave inspired and equipped with actionable ideas to drive your organisation forward.

 

Here at Linking Humans, we have been helping companies deliver permanent and freelance experts to ServiceNow partners and End Users across the UK, Europe, the Middle East and North America. We take pride in providing the best possible people to take your business forward. We’re also dedicated to supporting candidates and helping them find the perfect roles to advance their careers.

If you would like to speak to us, then use the “Request Call back’’ at the top of this page or find more ways to contact us here.

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Everything You Need to Know About The 2024 ServiceNow’s World Forum New York

Posted on by Thmida Miah

Everything You Need to Know About The 2024 ServiceNow's World Forum New York Linking Humans

Everything You Need to Know About ServiceNow’s World Forum New York 2024

 

Where is the ServiceNow World Forum in New York?

The ServiceNow World Forum New York is an event not to be missed by professionals and enthusiasts in ServiceNow. Hosted on November 7, 2024, at the Javits Center (429 11th Ave, New York, NY), this free one-day forum will showcase ServiceNow’s latest advancements and introduce new ways AI can revolutionise business workflows.

Agenda and Event Highlights

Check-in

8:00 AM
Pick up your World Forum badge and begin to network.

Sessions & Demos

9:00 AM – 9:45 AM
Discover the power of AI in hands-on sessions and demos, explore product roadmaps, and connect with peers in the Expo.

Keynote

10:00 AM – 11:00 AM
Gain insights on using AI to elevate and transform every area of your business.

Lunch

11:00 AM – 1:00 PM
Enjoy lunch and continue networking in the Expo.

Sessions & Demos

11:00 AM – 4:00 PM
Join additional sessions and demos on AI applications, product roadmaps, and networking opportunities in the Expo.

Networking Reception

4:00 PM – 5:00 PM
End the day with refreshments and networking.

Networking and Expert Panels

Networking is a core feature of the ServiceNow World Forum. With multiple networking breaks, a designated lunch hour, and a closing reception, the forum offers the opportunity to build connections with industry experts, ServiceNow users, and business leaders. During breakout panels, attendees can engage with experts in real time, diving deeper into pressing questions about ServiceNow and future trends.

Featured Speakers

Two leaders in the field, Nick Tzitzon and Amy Lokey, will be sharing their perspectives on digital strategy and user experience:

  • Nick Tzitzon, Global Executive Committee Member, is a long-standing leader in global business strategy, innovation, and corporate communications. With a background spanning corporate strategy and the Office of the CEO, Nick brings valuable perspectives on leadership in digital landscapes.
  • Amy Lokey, Chief Experience Officer, leads ServiceNow’s global experience team. Overseeing design, research, and product documentation, Amy plays a pivotal role in creating a cohesive user experience across the ServiceNow platform.

Getting Prepared

Here are some tips to make the most out of the forum:

  • Update Your LinkedIn Profile: Ensure your profile reflects your skills, experience, and certifications in ServiceNow. Attendees often connect on LinkedIn during the forum, so a polished profile is key.
  • Bring Business Cards: With professionals from across the industry, exchanging contact information is a simple yet effective way to expand your network.
  • Plan Your Agenda: Review the day’s schedule in advance to choose sessions most relevant to your interests and professional goals.

Why Attend?

Whether you’re a ServiceNow user, professional, or digital transformation enthusiast, the forum offers invaluable insights into the future of enterprise technology. Attendees will gain firsthand knowledge of ServiceNow’s roadmap, learn new strategies for maximising the Now Platform, and leave with actionable steps to drive growth in their organisations.

 

Here at Linking Humans, we have been helping companies deliver permanent and freelance experts to ServiceNow partners and End Users across the UK, Europe, the Middle East and North America. We take pride in providing the best possible people to take your business forward. We’re also dedicated to supporting candidates and helping them find the perfect roles to advance their careers.

If you would like to speak to us, then use the “Request Call back’’ at the top of this page or find more ways to contact us here.

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ServiceNow World Forum Munich 2024: Key Details for Attendees

Posted on by Thmida Miah

ServiceNow World Forum Munich 2024: Key Details for Attendees Linking Humans

ServiceNow World Forum Munich 2024: Key Details for Attendees

 

Where is the ServiceNow World Forum?

The event will be held at the Messe München, a renowned venue in Munich for global conferences and expos. Conveniently located and easy to reach, it will be the perfect place to explore the future of AI with industry leaders and ServiceNow experts.

Address: Messe München
Am Messesee 2, 81829
Munich, Germany

When does the ServiceNow World Forum Munich start?

The ServiceNow World Forum Munich will take place on October 23rd, 2024, starting at 8:00 AM CET. Make sure to arrive early to avoid any rush and grab your World Forum badge. The forum will run through the day, with a packed agenda of keynote sessions, networking opportunities, and more. It will end with a networking reception at 6:30 PM CET.

Agenda:

  • Registration opens: 8:00 AM
  • Sessions and Demos: 8:30 AM – 8:45 AM
  • Main Stage Keynote: 10:00 AM – 11:00 AM
  • Sessions and Demos: 11:30 AM – 4:30 PM
  • Lunch: 12:00 PM – 1:00 PM
  • Closing Session: 4:30 PM – 5:15 PM
  • Networking Reception: 5:00 PM – 6:30 PM

Who is Speaking at the ServiceNow World Forum?

Karel van der Poel, Senior Vice President of Products at ServiceNow, will deliver the keynote. With over a decade of experience, Karel has played a crucial role in ServiceNow’s expansion and product development. His insights into the transformative power of AI will inspire attendees to think big about their potential with the platform.

What to Prepare Before Attending?

If you’re attending the ServiceNow World Forum in Munich, preparation is key. Here are some tips to make sure you get the most out of the event:

  1. Know Your Agenda: Review the schedule beforehand and decide which sessions you want to attend. With multiple tracks focusing on different aspects of ServiceNow, you’ll want to plan your day to maximise learning.
  2. Update Your LinkedIn Profile: LinkedIn is a great opportunity to connect with industry professionals. Ensure your LinkedIn profile is current and showcases your experience and any certifications or skills related to ServiceNow.
  3. Bring Business Cards: Networking is a big part of events like this. Bring business cards and be ready to exchange them with potential employers, colleagues, and clients.
  4. Prepare Your Questions: This is a great chance to speak directly to ServiceNow experts. Whether you have product-specific questions or broader inquiries about the platform’s future, come prepared to ask questions during the sessions and networking breaks.

What to Expect at the ServiceNow World Forum Munich

The ServiceNow World Forum Munich is designed to be an immersive experience. Attending to deepen your understanding of the Now Platform, meet potential employers, or simply network with peers, the forum will provide countless opportunities.

Expect a full day of AI-driven innovation. From keynote speeches and breakout sessions to product roadmaps and demos, you’ll learn how to elevate your business with AI.

Why Attend the ServiceNow World Forum?

The ServiceNow World Forum is an essential event for anyone in the ServiceNow ecosystem. It offers a chance to stay on top of industry trends, hear directly from experts, and connect with companies using ServiceNow to transform their businesses, as well as the opportunity to meet people face-to-face.

For job seekers or those looking to grow their careers, this event is a perfect way to meet hiring managers, expand your professional network, and learn more about the skills employers are seeking in today’s market. Plus, for those interested in certifications, attending this event will give you a deeper understanding of which areas to focus on to enhance your career.

The ServiceNow World Forum Munich 2024 is set to be an inspiring and informative event. Don’t miss your chance to learn from the best and network with peers.

 

Here at Linking Humans, we have been helping companies deliver permanent and freelance experts to ServiceNow partners and End Users across the UK, Europe, the Middle East and North America. We take pride in providing the best possible people to take your business forward. We’re also dedicated to supporting candidates and helping them find the perfect roles to advance their careers.

If you would like to speak to us, then use the “Request Call back’’ at the top of this page or find more ways to contact us here.

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