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October 29, 2024
ServiceNow’s £1.15 Billion UK Investment: Pioneering AI, Workforce Expansion, and Sustainability
ServiceNow’s £1.15 Billion UK Investment: Pioneering AI, Workforce Expansion, and Sustainability
ServiceNow has unveiled a groundbreaking commitment to invest £1.15 billion in the UK over the next five years, marking a significant milestone in the company’s efforts to drive AI innovation, digital transformation, and sustainable growth across the UK.
Workforce Expansion and New Offices
This investment includes a substantial boost to ServiceNow’s UK workforce. With plans to grow well beyond its 1,000 employees, ServiceNow is set to create new job opportunities, expand its London and Staines offices, and strengthen its local presence. This aligns with the UK’s demand for tech talent and highlights ServiceNow’s commitment to empowering organisations through world-class digital workflows and solutions.
Advancing AI Infrastructure
A major focus of this investment is enhancing the UK’s AI capabilities. ServiceNow will upgrade its London and Newport data centres with Nvidia GPUs, enabling faster, more efficient local processing of large language models (LLMs) and AI applications. These upgrades are tailored to support UK-based organisations leveraging AI for improved operational efficiencies, workforce productivity, and customer engagement.
Rachel Reeves, Chancellor of the Exchequer, expressed her enthusiasm for this development, saying,
”This investment is a huge vote of confidence in the UK’s tech and AI sector, and is exactly the kind we want to see as we grow the economy.”
”That’s what the International Investment Summit is all about too. Showing global investors and businesses that Britain is open for business.”
Empowering 240,000 UK Learners by 2027
In collaboration with ServiceNow University, the company aims to upskill 240,000 individuals in AI and digital skills by 2027. This initiative directly supports the UK’s digital transformation agenda by providing training for current and future tech professionals. With the demand for AI-related roles on the rise, these efforts will empower individuals to excel in the evolving tech landscape.
ServiceNow CEO Bill McDermott stated,
”Our investment accelerates the UK’s push to put AI to work, empowering people, enriching experiences, and strengthening societal bonds.”
Supporting Sustainability and Community Growth
In addition to its tech initiatives, ServiceNow is extending its impact to environmental and community-focused efforts. The company will collaborate with the National Trust on projects like peatland restoration and has pledged £1.15 million to support UK non-profits over the next five years, reinforcing its commitment to sustainable growth and social responsibility.
Leading the UK’s Digital Transformation
With 85% of UK businesses planning to boost their AI investments in the coming year, ServiceNow is well-positioned to lead the digital transformation that the UK envisions. This £1.15 billion investment underscores the potential of the UK as a hub for AI and tech innovation, benefiting businesses, communities, and individuals alike.
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