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Category: Changing Jobs

Top tips for Moving into your first ServiceNow Management Position

Posted on by Dan Wells
Arrows on blocks signifying career progression to a managerial role

All great ServiceNow careers need to start somewhere. For most employees, the path to progression begins with an entry-level position. Over time, as you develop your skills and knowledge, you can apply for promotions and higher-paid roles. 

After a while in the ServiceNow industry, you may feel you have the leadership skills, knowledge, and expertise to thrive in a managerial role. A position as a manager can be an excellent way to increase your earning potential, showcase your knowledge, and unlock greater job satisfaction.

However, figuring out how to move into your first management position can be challenging.

Here are some of the top tips you can use to improve your chances of a new leader-level job.

Step 1: Excel in Your Current Role and Do Your Research

To achieve any promotion in the ServiceNow landscape, you first need to show your manager how great you are at what you do. Managers need significant expertise and experience in the field they’re going to be supervising. Showing your leaders, you’re a capable, and accomplished member of the team will make them more likely to see your potential as a manager. 

While you’re working on demonstrating your value in your current position, it’s worth doing some research. Find out what kind of skills the current managers in your company have, and determine whether there are any gaps you’ll need to fill in your own abilities. 

It can also be helpful to look at how your company handles internal movement and promotions. Are there certain times of year when your employers make decisions about who should be moved into leadership roles? Finding out in advance will help you to decide when to approach your employer about any management opportunities.

Step 2: Develop Your Managerial Skills

There’s more to thriving in a managerial position than being an expert in the ServiceNow industry. There’s a good chance you’ll need to develop some crucial new skills to prove you can succeed in a managerial role. 

The research you’ve done into the other managers in your company should help you to determine which talents matter most to your business. However, some of the most common managerial skills you may need to develop include:

  • Leadership skills: Learn how to motivate, inspire, and engage other employees by taking on the leader position in group tasks and volunteering for opportunities to take charge. 
  • Decision making skills: You’ll need to be able to effectively analyse situations and respond to different scenarios with confidence. 
  • Organisational skills: Demonstrate your organisational skills by ensuring you always meet with deadlines, and deliver punctual work.
  • Interpersonal skills: Work on your emotional intelligence and communicate regularly with leaders and other colleagues in your ServiceNow business. 
  • Problem-solving skills: Show your ability to respond creatively to problems by suggesting solutions to issues in team meetings.

It’s also helpful to invest in your continued ServiceNow education. Earning new certifications and accreditation will demonstrate your expertise in your industry, and help to differentiate you as a potential leader. 

Step 3: Show Initiative

Often, proving you’re ready for a management job means making sure you take advantage of every opportunity to showcase your expertise and abilities. This means you’re going to need to take initiative if you want to stand out. 

Volunteer for tasks a manager might normally do, like taking charge of a team project, or helping your boss with a challenge most people would rather avoid. Rather than waiting for your supervisors to offer you training and development opportunities, seek out your own educational strategies to develop the skills you know are crucial to your company. 

You can even demonstrate your leadership capabilities outside of your current role, by taking on leadership positions in non-profit organisations, and sharing your volunteering experiences with your company leaders. 

Step 4: Ask for the Position

Once you’ve had a chance to demonstrate your abilities, build your skillsets and connect with the supervisors in your workplace, it’s time to ask for your new role. Arrange a time to meet with your boss face-to-face or over video so you can discuss your career progression opportunities. 

During this meeting, you’ll need to be prepared to explain why you’re ready for this new challenge, and provide as much evidence as possible. Highlighting your recent accomplishments, and drawing attention to the managerial skills you’ve developed will be useful here. If possible, it’s always a good idea to have relationships with other ServiceNow managers in your team who can vouch for you.

If your employer doesn’t think you’re ready for a manager role yet, or there isn’t a space available for you to move into, ask what the next step is. Work with your boss to figure out what you need to do to transition into your ideal role.

Step 5: Be Prepared to Switch Companies

Finally, if you’re committed to becoming a manager, it’s important to be flexible. The reality is, even if you do all the work and prove yourself to your existing employer, there may not be a leadership opportunity available in your current company. 

Unless your boss is looking for a manager to fill a role after another team member has left, there’s a good chance they won’t be able to find the budget to create a new position just for you. With this in mind, you may need to look elsewhere for your management job. 

Work with a ServiceNow recruitment agency to track down positions relevant to your expertise and experience. Your recruitment team will be able to help you find a new job that not only offers you the manager responsibilities you want, but the company culture and benefits you need too. 

Linking Humans partners with organisations from all over the world looking for talented individuals to meet their ServiceNow-related needs. Whether you’re a ServiceNow Developer, Project Manager, or Architect, or you have other specialist skills related to ServiceNow, we’ll get you into your perfect role quickly and efficiently.

If you would like to speak to us, then use the “Request call back” at the top of this page or find more ways to contact us here. Together, we can find your dream ServiceNow role.

The 5 Signs a ServiceNow Company is Right for You

Posted on by Farrah Wells

ServiceNow candidates are in an excellent position right now. With skill shortages plaguing the industry, there are more opportunities to move to great roles and companies than ever before. Moreover, you have more freedom about how you choose to work, with remote and hybrid roles emerging everywhere. 

However, just because you have many options doesn’t mean defining the ideal company to join is easy. Countless factors can influence whether a business is a good fit for you and your skills. Fail to consider them carefully, and you could end up in a role that doesn’t suit you. 

Researching potential employers and the ServiceNow companies, you’re considering joining helps ensure you take the right next step in your career plan. Here’s how you can get started. 

Before You Start Your Job Search

Preparation is key when searching for any new role. Rather than simply browsing endless job descriptions in search of something that mentions your ServiceNow qualifications, you should go on the journey with a clear action plan. 

Start by defining exactly what you want as a candidate. What kind of career path are you working towards? Is there a specific role or certain duties within a role you’re most drawn towards? Are you looking for a company that can help you work your way up through the ranks to a leadership position, or are you ready to start a management job immediately?

Working with a ServiceNow recruitment company can be an excellent way to improve your chances of creating an effective plan. Your ServiceNowrecruiter can discuss your career goals and help you define what you should be looking for in terms of benefits, remuneration, culture and more. 

What’s more, once you’ve defined your plan with your ServiceNow recruiter, they’ll be able to position you in front of the right companies, boosting your chances of the best job offer.

The 5 Signs of an Amazing ServiceNow Company

With your career plan in hand, you’ll be able to start sorting your employment options with more focus. Following the Great Resignation, many businesses are currently searching for the top talent. Here are the signs to look for when narrowing your options.

  1. Shared Values

Most of today’s employees are looking for more than just a good salary from their employer. They also want meaningful work which resonates with their values. Around 42% of employees say they think it’s important for an employer to be diverse, inclusive, and equitable, according to a recent Gallup survey. A further 43% of candidates say they’re attracted to a new job based on meaningful work. 

Take the time to research a ServiceNow company’s core mission statement and its vision for the future. Find what it’s aiming towards, what kind of goals it’s setting, and how every team member plays a part. Researching the company will help you to determine whether it’s focused on values similar to your own, such as innovation or diversity. 

You can also read reviews and testimonials from previous employees on places like Glassdoor and ourselves as established recruiting experts in the field. 

  1. Strong Company Culture

46% of job seekers say company culture is important when deciding where they should work. A further 86% of candidates also say they actively avoid a company with a bad reputation. A company’s culture refers to everything from its approach to work to how it treats its employees. 

For instance, you might find yourself drawn towards a ServiceNow with a strong wellness initiative designed to preserve team members’ mental and physical well-being. Alternatively, you may be more focused on a collaborative company culture, where everyone has a chance to contribute to the growth of the business. 

When seeking out good company culture, it’s worth looking for evidence you’ll be appreciated in your role. Stories published by the organisation’s website about rewards given to high-performing team members show a commitment to good recognition. 

  1. Opportunities for Growth

While there’s always a chance you may need to move between different companies and roles to reach your career goals, every ServiceNow business you work with should contribute to your growth. Having plenty of opportunities to learn sector-focused and transferrable skills will ensure you can continue expanding your knowledge over time. 

Look for evidence that the company in question is willing to train you on using new technologies and strategies as they emerge within your industry. It’s also worth discovering whether there’s room for lateral movement in your business as your expertise increases. 

Find out whether team members are regularly offered promotions and opportunities to take on new challenges. This shows potential for a long future with the business and can give you a better sense of the stability and security your role can offer. 

  1. Excellent Benefits

While good remuneration is important for anyone looking for the ideal job, it’s important to think beyond the salary. The benefits offered by a ServiceNow company give you an insight into what you can look forward to if you decide to join the team. 

In today’s skill-short marketplace, many employers are beginning to offer a wider range of benefits, from flexible work schedules to four-day working weeks and stock options. If you’re looking for the opportunity to work in a hybrid or remote environment (around 50% of U.K. employees), it’s important to check if the company can offer this. 

Usually, you’ll be able to learn more about the benefits a company can offer by checking the job description, visiting the organisation’s “Careers” page on its website, and speaking to your recruiter. You can also ask about benefits during a job interview. 

  1. Fantastic Leadership

Excellent leadership and good employee retention often go hand-in-hand for most businesses. This is because ServiceNow employees rely on their leaders to provide motivation, support, and guidance. If you know the leadership team in your chosen business is innovative, emotionally intelligent, and transparent, you’re more likely to feel comfortable in your role. 

A good way to learn about a company’s leadership practices is to check its website for stories about group accomplishments and business growth. You can also read the bio for the leaders of your potential team on the “About Us” page. 

Asking for an opportunity to speak to the people you’re going to be working with during the interview stage is also a good way to get a good idea of how they communicate and their general work ethic. 

If you are looking for a new role within ServiceNow, please give us a call on 02381 542542. Together, we can find your dream ServiceNow role.

Banish ServiceNow Interview Nerves For Good

Posted on by Farrah Wells

Applying for a new role and going through an interview can be a daunting task. For even the most experienced ServiceNow professional.

Interview nerves affect most people. They can make the recruitment process more stressful than it needs to be for you, the candidate.

Your next job might be the start of something amazing – so naturally, you will want to impress the hiring manager.

If you are preparing for an upcoming ServiceNow interview, we have created this guide to help you boost your confidence to help land you your next role. For extra help, you can read our other blog on mastering video interviews. 

1. Role Play Interview Practice

We all know that preparation is the key to success. Anyone who has ever had a job interview will have been told to practice their answers beforehand.

But very few candidates ever actually go to the lengths of practising a role-play style interview with someone. Doing this can help you significantly.

Practising your answers while you are alone, or even writing down specific answers or themes are great ways to prepare. However, nothing beats a real-life run-through beforehand.

So, get someone, a friend or a family member, to act as the interviewer and get them to ask role-specific or general interview questions. You should be prepared for both – and practice giving your answers.

You will not know until you rehearse in this way that you might want to add something into one of your answers, or that you need some extra practice when talking about a specific subject.

2. Boosting your confidence before the interview

Immediately before the interview is when candidates are at their most nervous. 93% of candidates admit to experiencing job interview anxiety.

So it is during this time that the most crucial confidence-boosting techniques are needed.

The following are great simple tips to help you in the hour up to the interview. Find somewhere private, either in your car or a private hallway to take a few minutes to practice the following:

  • Picture yourself succeeding – visualisation techniques are shown to be effective at helping reduce nerves and focus the mind.
  • Breathing techniques – take slow, deep breaths to help calm any nervous jitters you may be having.
  • Say some positive affirmations to yourself – saying ‘I will succeed’, ‘I deserve this job’ and ‘I am going to be successful in this interview’ will help you foster a positive mindset, which can significantly improve your confidence.

Once you are in the interview, let’s look at how some simple body language techniques can help you relax and be your most confident self.

3. Body Language During the Interview

The way you hold yourself will make you feel more confident so that you are able to give a better interview, plus it will also signal to the interviewer that you are relaxed and professional.

First impressions count, so smile when you say hello.

Try not to perch nervously on the edge of your seat – sit all the way back in your chair, with a straight back, not slouching.

When you give your answers, talk with your hands as this will allow you to communicate your ideas more effectively. But also be careful with the way you use your hands – don’t gesticulate too wildly, and when you are listening rather than talking, try not to fidget or keep touching your hair or your face, which people tend to do when they are nervous.

Remember to carry on breathing deeply, and always say yes to a glass of water – you can take a sip to compose yourself before you give your answers, or if you need a moment to pause.

Make eye contact with the interviewer, but not too much. And finally – smile during the interview – you want to look like you are happy to be there!

4. Be a Great Listener

There will be time during the interview when the interviewer is asking the questions or explaining about the company. During these times, remember to employ excellent listening skills.

A ServiceNow interview is about listening as much as it is about talking.

Nod when the interviewer is speaking and always make sure they have finished before you give your answer.

The interviewer will be looking for someone they can guarantee will get on with the rest of the team – so an overconfident candidate who spends the entire interview singing their own praises can be a turn-off.

Remember that not every answer you give has to be perfect – but listen to what the interviewer is asking, and you can always ask them to repeat themselves or clarify if you aren’t sure what they meant.

Interviewers are human, and they don’t always give perfect interview questions.

5. Look to Connect, Not Impress

And finally, a great tip to boost your confidence is to not think about the ServiceNow interview as an interview – but a conversation.

Aim to connect with the interview, not to flat-out impress them with everything you say.

Building rapport with an interviewer is a great way to be a memorable candidate, and striking a meaningful conversation rather than stressing while trying to appear superhuman will allow you to naturally ease into the interview and will make the whole experience much more enjoyable.

Confidence is about being honest and transparent; it is obvious when someone is trying to be somebody they’re not.

Finally

Are you preparing for an upcoming interview? Or maybe you’re not quite there yet, and you’re still looking for a new ServiceNow role.

If so, we can help.

We’re specialist ServiceNow recruiters, and we can help you will all aspects of your new job search, from CV help to arranging interviews, and of course – helping you prepare for your all-important interview.

To find out how we can help you in your new ServiceNow job search – get in touch with us 02381 542542.

Questions To Ask After A ServiceNow Interview

Posted on by Farrah Wells

‘Do you have any questions for me?’

We all have heard those words coming from a hiring managers mouth. If you are prepared, you already have some good questions you searched up. If not, you are left scrambling.

In our experience, people don’t have great questions prepared because they stress and focus on acing the interview. After you have carried your interview preparation and even have a string of examples to share, you should focus on the questions you will ask the hiring manager.

Why Is It Important to Prepare Questions?

When you ask a ServiceNow manager insightful and great questions, it is an amazing way to show off your commitment, your ServiceNow knowledge, and your professionalism. Asking a few questions at the end of your interview also demonstrate your interest and your involvement in the interview. These questions can give the hiring team a good impression of you.

Another benefit is that it also can make you stand out. It is also a great opportunity to get the answers to your questions.

Preparing to Ask Questions

It’s time to prepare for an important part of the interview process that many ServiceNow candidates forget.

It starts with that moment when the interviewer says something like, “Well, we have asked you a lot of questions, now it’s your turn; do you have any questions for us?”

At Linking Humans, the team have interviewed thousands of candidates over the years, and a typical pattern at the end of the meeting is… silence… no questions, rather a statement along the lines of, “No, I think you have covered everything.”

In today’s business economy, there is absolutely no reason why you can’t prepare multiple questions to ask your potential future employer.

Imagine the positive impression you will leave at the end of the interview by asking a few well thought through questions, particularly since many candidates either don’t ask anything or only make a comment about when the start date is.

An interview is a structured process of two parts. Your potential employer is asking you questions to learn about you, your skill and capability to perform in the role in question and fit into the company culture and ethos.

In return, you need to prepare questions to ask about the position, your department and your future development path.

The questions you ask can make a huge impact on the whole process. The questions you ask the ServiceNow hiring manager can inform them of your priorities and work ethic.  Questions about how well you have performed, or the salary range are tempting to ask, but don’t always profile you in the best light.

We have a list of amazing questions you can ask the hiring manager after your ServiceNow interview.

What Do You See as The Major Growth Opportunities for…….?

This is a great warm-up question that demonstrates your enthusiasm and strategic thinking. Also, it allows you to find out if the company invests in educational or professional training to develop your career. ServiceNow companies want to hire people who are enthusiastic to professional growth. Show the hiring manager that one of your priorities is continued growth in your career.

Our advice would be to ideally, do some homework on this aspect, too, so you can ask clarifying questions.

What Employees Do Well Here?

A subtle yet important question. Your hiring managers answer will hopefully reveal an enormous amount about the organisational culture and its values. Knowing the culture of a company is incredibly important. It reveals to you if people enjoy their work life and the company. A positive organisational culture improves employee morale, and this makes your job enjoyable.

Do you like what you hear? Are they unconsciously describing you? Fingers crossed they are.

What Additional Skills Do You Think Would Be Good to Develop in This Role?

Through the interview, I am sure you will have been asked various questions about your functional capabilities. However, additional skills and capabilities will be needed to excel and be considered for the next step-up. This question will give you an idea of what is possible and signal your enthusiasm to develop and add value.

This questions also tells which skills you can highlight in your background. By letting the hiring manager know about your additional skills, you can make yourself stand out!

What is The Career Path for Someone Like me?

Every ServiceNow hiring manager hopes that their recruit is keen to progress and do well. This question will demonstrate that you are thinking about a long-term career rather than the role being a stopgap till something else appears. It will also help you work out if the organisation has a development culture, where promotion from within is a goal. Also, you can find out the timeframe this advancement normally happens, so you know the how and when.

It is a great idea to find out how the company celebrates your accomplishments and what to expect when you have done well.

These simple four questions will help you gain valuable information about the company while also demonstrating how serious you are about the role too. We hope this helps with your interview preparation.
If you are looking for a ServiceNow role, please email your CV to thmida.miah@linkinghumans.com and we will get back to you with any relevant positions. Or you can contact us here: https://linkinghumans.com/contact-2/

How To Master Video Interviews To Get The ServiceNow Role You Want

Posted on by Farrah Wells

Video interviews are here to stay. Convenient, easily accessible, and cost-effective, a video interview can be an ideal alternative to a face-to-face conversation. Currently, around 84% of recruiters say they’ve begun including virtual hiring tools like video interviews in their processes.

The question for ServiceNow candidates is, how do you make sure you’re making the right impression when you can’t rely on face-to-face chemistry?

Learning how to pivot your interview tactics so you’re ready to wow a hiring manager just as easily over webcam as you would in person is crucial for today’s landscape. Here’s your guide to making the most of your ServiceNow video interviews.

Prepare Properly

Preparation is key whether you’re meeting your interviewer in person or not.

In a similar way to a face-to-face interview, you should start by researching. Learn as much as you can about the company in question. You’re still expected to demonstrate a knowledge of the company and the position you’re applying for. So, don’t skimp on research because the conversation is happening over video.

Once you’ve collected as much information as possible about your would-be ServiceNow employer, the next step is preparing your tech. Find out what kind of video conferencing technology your hiring manager will be using. Then test out the functionality in advance; your recruitment consultant will have the details related to this.

Check your webcam, microphone and headphones work perfectly before the interview. You should also make sure the location you’re using for your desk has a strong internet connection. This will help to reduce the risk of lag in your call. Other points to consider as you prepare include:

  • Learn how to use important features on video conferencing, like mute or virtual background
  • Find out whether you need to have documents ready for a presentation during the meeting
  • Ask whether you’ll need to use additional tools during the interview, like screen sharing

Set up Your Shot

One of the best things about ServiceNow video interviews is they allow you to interact with a hiring manager from the comfort of your own home. This can be helpful if you’re nervous about an interview. However, it also means you will be in complete control of your interview environment and what the interviewer sees from your camera.

Start by choosing the right environment; a space out of the way of family, pets, and other distractions is usually a good idea. Choose somewhere well-lit but avoid sitting with a light source directly behind you, as this can cause a shadow.

Set up your webcam so the other person can see your upper body and face, rather than just one portion of your head. It’s also worth thinking about your background. A neutral space, like a blank wall or a room without a lot of background clutter or decoration, is usually a good bet.

If you’re worried about not finding the perfect space, you can consider experimenting with a virtual background or background blurring before the interview.

Know How to Present Yourself

Video interviews still require appropriate business dress. Your ServiceNow hiring manager will expect to see evidence of your professionalism in the way you present yourself.

Always choose professional attire, just like you would for a formal in-person interview. You should also think about how certain clothing and accessories will show up on camera. Distracting patterns can be headache-inducing on camera, while pale colours can make you look drained.

Make sure you’re fully dressed (from head to toe). Also, think about the little details you can implement to boost your confidence. Try to avoid any large pieces of jewellery or accessories, as these can capture light from the computer screen and cause glare.

Practice Body Language

Body language is crucial in any ServiceNow interview. Everything from whether you’re sitting up straight or slumping in your seat to how much eye contact you’re making will be under assessment. Practice interviewing with friends and family members over video to get feedback on whether you’re looking away from the screen too often or forgetting to smile.

Try to avoid constantly watching yourself on screen, rather than paying attention to the person you’re speaking to, as this can make you seem distracted. It’s also important to shut down any other distractions which might draw your attention, like email notifications or separate tabs.

Centring your camera and looking directly into it will help you create the illusion of eye contact. Remember to:

  • Smile regularly to create a friendly atmosphere
  • Keep your arms and legs uncrossed to avoid looking unwelcoming
  • Avoid looking down at your lap or your notes too frequently

Master the Little Details

Small things can make a big difference in a ServiceNow interview.

When you’re interviewing over video, making sure everything looks and sounds perfect is the best way to make a lasting, professional impression. Getting to the interview a few minutes early so you can set up your camera and audio and check everything is working is often a good idea.

Take steps to minimise the risk of any interruptions by locking the office door or letting your family know you can’t be disturbed. If you are disturbed, remember to preserve your professional appearance by apologising and responding calmly, this will make you look more adaptable.

While mastering video interviews can seem a little challenging at first, you will soon master the art of video interview if you follow our straightforward process.

For more tips, read our adjust to working from home and preparing for an interview blog.

Here at Linking Humans, we have been helping candidates with finding their dream ServiceNow role! Visit our job listings page or you can call us on 02381 542 542. You can also upload your CV and we will get back to you with any relevant ServiceNow positions.

How To Utilise LinkedIn In Your Job Search

Posted on by Farrah Wells

Why You Should Use LinkedIn?

LinkedIn is known as a professional social networking site. LinkedIn has now almost 740 million members in 200 countries and regions worldwide with over 55 million registered companies. It is a known tool recruiters use to find the right candidate for a job.

Each connection on LinkedIn can introduce you to an average of 400 new people. This makes LinkedIn a useful tool in your job search!  

As a recruitment agency, we know how important LinkedIn is for job searches. We also know what to look for in candidates’ profiles. That is why we have put together all the steps you can take to utilise your LinkedIn profile to find a job. As well as explaining what recruiters are looking for in LinkedIn profiles.  

Up To Date Profile

Did you make a LinkedIn profile months or even years ago and have not updated it since? Well, now it is time to log back in and update your profile! If you already have an up-to-date profile, well done to you!

The first important step in making sure your profile is up to date is having a professional and recent profile picture. You should select a high photo – resolution and avoid distracting backgrounds. If you can, try and show your personality through the picture. Get your smiles ready!

Adding and maintaining a good LinkedIn profile photo makes you 36 times more likely to receive a message. Also, LinkedIn profiles with a profile photo receive 21 times more views than those without a photo.

Another benefit to a profile photo is people recall images much easier than text. Having a profile picture can make you memorable to potential recruiters.

You can also add your skills to your LinkedIn profile. There are many to choose from so if you want recruiters to notice you, make sure to have your best skills attached to your profile.

Utilise Your Headline

When people search on LinkedIn, your name, photo and headline are the only items that show up.

Therefore, you should update your headline to what you do or what type of position you are looking for. It is also important to include that you are seeking a new role in your headline.

For example, a headline could be ‘Technical consultant actively seeking ServiceNow roles’. Headlines like the example, are clear and will grab the recruiter’s attention.

Highlight Recent Experience, Skills and Objectives

You want to include your recent experience so that anyone who views your page can easily read it. Especially when you are engaging with your connections and trying to land a job.  

You should highlight your top skills in your summary section. You can also be specific about your accomplishments. Keep it short as you have space in your experience section to expand on your skills. This summary section helps you stay memorable and makes you stand out to recruiters.

In addition, you should also include all your current skills and objectives. This is so recruiters can see if you are the perfect fit for their role. Having your most recent experience and skills shows that your profile is up to date.

Build Your Network

Your connections increase your access to other connections. So, keep building your network!

One way to build your network is by looking for Alumni from your college or University. You can reach out to people who have a range of job roles as you share a common interest.

You can also build your network by being involved in LinkedIn professional groups. Search to find a group that is relevant to the job roles you are seeking. Be active in these groups! Comment on posts and like them, you can also show off your skills when commenting on the posts.

LinkedIn is great for posting jobs. You can follow Recruitment agencies’ LinkedIn pages and see their latest jobs. LinkedIn also suggests companies that might have a suitable opening for you!

Spend time looking through the job postings on LinkedIn and see which jobs interest you. Also, have a look through ‘People Also Viewed’ as it can lead to interesting job postings that you might not have found.

LinkedIn also has lots of information on companies and the staff that work there, this can help you be well informed in your job search.

Posting

We know this blog is very information-heavy!

To summarise it all, be more active on LinkedIn, keep your account up-to-date, and be authentic. Post any updates you have about your career or any articles you have written or read.

Interact with groups and others on LinkedIn. Remember the more you post and engage with others, the more you will be noticed by potential recruiters!

Good luck on your job search and if you are interested in roles that involve ServiceNow, check out our job listings page! Or get into contact!

Is It Time To Leave Your Job?

Posted on by Farrah Wells

Deciding to leave a job is a significant moment in your career.

Naturally, we all go through periods of having exciting projects on at work which make us fall in love with our roles again; and times when finding motivation is harder.

But if the thought of the end of the weekend and another week in work fills you with dread, this could be a sign that something is seriously wrong.

Either you’ve outgrown your ServiceNow role, your workplace has become toxic, or you realise that your passions lie elsewhere in a different position or with a new company with different values. There are some signs to look out for which indicate that it’s time to look for a new job.

Deciding on a career move can be a daunting thing, and that’s why many people try to ignore the warning signs that they should move on.

Today, we share the six undeniable signs it’s time to look for a new job (and how to find one).

You Dread Going to Work

Everybody gets the case of the Monday blues. However, if you do not look forward to going to work or anything work-related, it might be time to quit.

Have you found yourself stopping off for a coffee to delay getting into the office; have you started taking the longer route to work; does the thought of work in the morning keep you from sleeping at night?

Of course, many more of us are working from home now, and so the physical act of going to work might soon become a thing of the past in many roles.

But this feeling of dread can become present in morning Zoom meetings, when you’re on a conference call or any time work-related messages pop-up on your screen.

A sense of dread when you think about your job is not normal – if this is happening to you, it’s time to make a change.

There will be a job in the market that will excite you! It’s time to find that role rather than dreading going to work in your existing job.

There Is No Advancement

Have you been at the same company working the same position since you first got the job? If there seems to be no advancement for your career in your current job role, it is time to start looking elsewhere.

Most people will have a promotion or a change of job title within 4 years of working in their job. You want to commit your time and energy to a company that will support the growth of your career. If this is not the case, and you feel stuck in your career, you should look elsewhere.  

You Are Not Learning

Your job should challenge you and improve on your core skills. As well as providing you with the opportunity to learn new ones.

There should be opportunities where you are learning, for example, signing up for a course or asking to be involved in new tasks or projects.

If these opportunities do not exist in your current job, it is a sign that the company is not serious about investing or nurturing your career development.

You Fell Disconnected From Your Role

High employee engagement is a characteristic of all excellent employers.

Great ServiceNow employers will ensure that you have the right amount of work to do; that you’re not overworked or frequently find yourself with few tasks and unsure what you should be doing.

You should feel a passion and drive for your role, and a connection to your team and your employer which makes you want to give your best to the job – it was probably there when you applied for this position.

But over time, inadequate management can lead to employees feeling disconnected and then eventually stop caring. It is hard to find enthusiasm for your role when you have become disconnected. Will you ever trust that your employer truly cares about you even if things change in the short-term?

You are procrastinating

It is normal to procrastinate when working. We are not productivity machines!

However, if you find yourself procrastinating most of the day it means you do not find your job engaging. In this case, you need to consider whether your job is a good fit for you.

You are Taking Extra Sick Days

Taking extra sick days, or taking holidays simply to get away from your job is a sign that something is wrong.

It is estimated that 12.7% of all sick days are taken due to mental health problems, which can often be attributed to your current role in the first place.

If your mental health is being affected due to your job, first speak to your manager. They have a duty of care to you to ensure that your position is not causing you harm. Sadly, if the problems are out of your manager’s control, and they continue, it might be time to look for an employer who has an excellent wellbeing reputation.

Negative Work Environment

A negative work environment is toxic.

Having a great relationship with your boss and your colleagues is never a given in any role. It’s always a nice added bonus when you find a role you love, and you get on with your team.

But negative relationships with the people you work with every day can quickly become draining, and they can turn a once dream job into a nightmare situation. If your co- workers are constantly complaining and your boss is unhappy or unfair in the treatment of workers, it is hard to be happy. A pessimistic atmosphere can also kill your passion for your job.

There should always be avenues you can explore before it gets as serious as leaving for a different company, but sometimes that’s what it takes.

Toxic workplaces are sadly more common than you might think. Although your job might look great on paper, if your boss regularly puts you down, and the atmosphere in the workplace is continually negative and is holding you back from success in your job role and your whole career, it’s time to find a company where you not only feel fulfilled but also happy.

You are being recruited

Are recruiters reaching out to you with job offers?

Offers that include room for advancement and a better work environment? It may be time to explore these new job opportunities and start applying.

You’re Being Underpaid

48% of employees feel that they are underpaid for the work they do – does this sound familiar?

When you start a job, the expectations might have been clear. What commonly happens in ServiceNow workplaces is that over time, and as you become more experienced within the organisation, you are tasked with more and more duties.

And your remuneration rarely increases with the amount of extra work you are now expected to do.

It might be a simple case of your manager not realising how much extra outside of your role you are taking on – but this again is poor management on their part.

Suppose you are increasingly given extra tasks or are performing managerial duties and your employer tells you that you are not going to be paid any extra for it. In that case, this is a sign that your employer is taking advantage of you.

Not all ServiceNow employers behave like this – now should be the time to find one who doesn’t.

Suffering Health and Personal Life

Job stress and dissatisfaction can lead to insomnia or depression. That is why it is important not to sacrifice your health for a job. If you are miserable when you come home due to your job, you should start looking for a new job.

You Feel Undervalued

Aside from being paid a fair wage for the work you do, it is also important that you feel emotionally valued and supported by your manager and your colleagues.

Signs that you are being undervalued by your current employer include:

  • your work is overlooked
  • your performance and pay reviews are continually pushed back
  • you’re not trusted to have autonomy in your role
  • those around you are promoted, and you get left behind

Being undervalued can be a sign that your current employer is not going to support you in your career and that things are unlikely to change. Unless the entire company has a management shake-up – but you don’t have to wait for this to happen.

Next Steps and Advice

Many people stay in roles that are making them severely unhappy and impacting on their mental health because they believe there is no other option for them.

The truth is there are always other options; you just might not know where to find them – and that’s where we come in.

Speak to a dedicated recruitment company they will be able to offer advice and options. They can put you in touch with new potential employers and organise interviews for you. It is good to have another job lined up before quitting unless you want a break between jobs.

Our advice is not to burn bridges at your current job. Do not vent to them about the reasons you are leaving or show your anger. You should simply state you are leaving to seek new opportunities.

If you are looking for new opportunities in ServiceNow, visit our job listing page or get into contact! What are you waiting for?

How To Write A Great Cover Letter

Posted on by Farrah Wells

After writing your CV, the next step is to do a cover letter. We have created this blog to be your helpful guide to creating a great cover letter. 

What is a cover letter?

A cover letter is a document sent to hiring managers describing why you are the right candidate for the job. It also complements your CV as you are able to expand on your skills and experience.  In addition to this, you are able to demonstrate your writing skills and show off your personality.

An engaging cover letter is your opportunity to introduce yourself and highlight your most desirable skills and traits, and it can create a great first impression in the hiring manager’s eye.

Some ServiceNow jobs will state a covering letter as a requirement for application; others won’t. It’s always a good idea to include one even if it’s not specifically requested, as it allows you to expand on your skills and attributes and sets you above the competition.

Think of it like this – your CV lists your skills and experience. Your cover letter is there to expand on how you fulfil the job spec and create interest in order to make the employer even more interested in you as a potential employee.

A good cover letter should include in-depth information about your skills and why that will make you the right person for the job. You must convince the hiring managers to hire you in your cover letter as well as including what value you will add to the company.

Is your cover letter enhancing your application – or letting it down? Here’s how to ensure you’re making your cover letter work hard for you.

How to write a cover letter?

1. Contact information

Firstly, at the top of your cover letter, include your contact information. This is so recruiters can easily find your name and information to contact you. 

2. Address the letter to the hiring manager

The next step you should take is addressing your letter to a specific person. This usually will be the hiring manager or department. If you are unable to find the hiring manager’s name, look on LinkedIn. If you type in the company and then hiring manager, you may be able to find a name.

This adds a nice personal touch to the cover letter and it demonstrates you have researched for their name. As a result, you will impress the hiring manager.

3. Introduction

Once you have addressed the hiring manager, the next section will be the introduction paragraph. You should state the purpose of your cover letter in this section. Keep it straightforward.  

This section should only be a few sentences. You should describe the role you are applying for, why you are interested in the job and the company. As well as what makes you the perfect candidate for the role. 

4. Main paragraphs

After the introduction, will be your main paragraphs. This should be no more than two paragraphs. Highlight the value you will add to the company. As well as the responsibilities of your position, projects you undertook, and skills you gained. These must be relevant to the role. You should emphasise you role in these experiences. For instance, if you are applying to one of our ServiceNow jobs, you should highlight your experience or qualifications in ServiceNow.

You must not summarise your CV in this section. Explain why your skills and experiences make you the right person for the job. Our tip is to incorporate keywords from the job description into this section.

Moreover, in these paragraphs, you should use action words. For example, addressed, accomplished, directed, integrated, redesigned, investigated, or negotiated. This avoids overusing the word ‘I’. By using action words, you are showing what the company can gain from hiring you. 

5. Closing paragraph

Once again state your interest in the position, the company, and why you are a good fit for the role. 

You should also include a call to action in the closing paragraph. Invite the hiring manager to follow up with you. 

Additionally, thank the reader for their consideration, state you look forward to hearing back from them, and include your signature at the very bottom. 

Formatting

Finally, visual consistency makes a big difference, and it is a nice professional touch. Keep your cover letter to one side of A4 and use the same font and size as your CV. 

Do a thorough proof to ensure what you have included makes sense. Then let your recruiter read it through before they send it for you.

We hope this helped you in writing your cover letter! If you are looking for tips on how to ace an interview, check out our blog!

Helping You To Prepare For Your Interview

Posted on by Farrah Wells

At Linking Humans, we pride ourselves on helping you to prepare for your interview to give you best possible chance of securing your dream role!

This blog will focus on preparing you for competency-based interviews. As these are becoming increasingly popular. To break this down, this interview is a series of behavioural questions.

What is a competency-based interview?

Depending on the size of the company or organisation, your interview can take many forms.

Firstly, a general conversation, with the interviewer asking questions related to the job and trying to get an overall picture of you, including your strengths and development areas.

By contrast, a competency-based interview is based on a series of questions related to the various behaviours and competencies listed on the job specification.

This type of interview uses questions that aim to confirm if you have the specific skills relevant to the ServiceNow job and sets out to see how you approach tasks, problem-solving and challenges.

The interviewer will ask you to describe a situation which demonstrates your abilities that will be integral to the role you’re interviewing for. The best way to answer a competency-based question is to try and think of examples. Such as, a situation where you have been in that answers the question is a positive light.

At Linking Humans, we have a team of consultants who are specially trained in running and conducting interviews. We will be able to offer the best advice possible to give you the best possible chance at succeeding.

Below is a list of core-competencies that employers tend to look for in candidates and example question they may use:

Adaptability and Innovation

Tell us about the biggest obstacle you had to overcome to get where you are today. What different approaches did you use to deal with it?

Attention to detail

Tell us about a project that you have worked on, what checks did you put in to ensure that you met the deadlines?

Business Awareness

Tell us an idea you have put to your manager on how your department could cut costs.

Continuous Learning

Tell us what steps you have taken to develop your work skills.

Customer Service

Give us an example of a difficult situation with a customer and how you overcame it.

Effective Communication

Talk us through a situation when you felt that communication broke down, what did you do? What was the end result?

Influence and Negotiation

Tell us about a time when you have had to deal with a conflict within your department, what happened?

Initiative and Commitment to Achieve

Tell us about a contribution or idea you have had in the workplace.

Interpersonal Ability

Tell us about a time when you have had to discipline a colleague.

Leadership

Tell us about a member of your team you have coached or developed.

Organising for Results

What are some of the recurring problems you encounter at work? What do you do about them? Or tell me of a time when you had multiple tasks with competing deadlines and how you handled them.

Problem Solving and Decision Making

Tell us a time when you have had to make a difficult decision and what steps were involved in this?

Professionalism

Tell us an area within your professional development that you have worked hard on to improve.

Motivation

What was your greatest achievement in your last role, and how did you get there? This provides a check on your levels of enthusiasm and drive.

Strategic Thinking

From your knowledge of the job in question, what do you see as being the main challenges?

Teamwork

Tell us about a time when you had to engage the help of others to succeed in a job.

We hope this helps you with preparing for your interview! Check out our blog page for other helpful tips in your job search!

How To Write The Perfect CV!

Posted on by Farrah Wells

Your CV is your gateway to landing your dream job! It can also kickstart the career of your choice. 

As a human, you are unique, your CV should reflect this. Get it spot on, and you’ll be able to secure your chosen companies interview in no time. However if you get it wrong, and you may face rejection.

The CV has been around for hundreds of years, and over time it has changed and evolved with the world of work.

As ServiceNow recruiters, we have seen the evolution of the CV, and today we are sharing some invaluable top tips to ensure you get on the radar of the best ServiceNow employers.

This may seem daunting, but do not worry – Linking Humans are here to help! We have created a simple guide on how to write a great CV that will not attract attention for all the right reasons. Let’s get started!

The Purpose of a CV for Employers

Let’s start by thinking about what function your CV serves for employers.

For a start, we should point out that many ServiceNow employers are pushed for time, and they are looking for shortcuts in their recruitment process – they want it spelt out to them that you are the candidate they are looking for.

So to fit this requirement, your CV should be highly tailored to the employer or hiring manager that is looking after the recruitment process.

Aim to find out where possible exactly who to address your CV and cover letter to – this makes it stand out more than letters simply addressed ‘Dear Sir/Madam’ and tailor your CV and cover letter specifically to the company and the role you are applying for.

All too often, ServiceNow candidates send generic CVs or cover letters – these are usually the candidates who don’t get past the first round of the recruitment process.

In today’s competition-led job market, your CV needs to do the following:

  • Immediately capture the attention of the recruiter or employer
  • Illustrate how your skills and abilities clearly relate to the job description
  • Show how much of a culture fit you are to the organisation
  • Increase your chance of getting a first interview

Your CV should be a succinct summary of why you are the ideal candidate for this role.

So let’s look at what makes the ideal ServiceNow CV.

Make Sure it’s Relevant

Many people include skills, knowledge and experience on their CV that, although they might be proud of, it is not relevant to this company or role.

Remember the following tips when thinking about what to include in your CV:

  • Make sure your CV includes everything the job advert specifies.
  • Use similar terminology to that found in the job advert to strike a connection with the employer or hiring manager.
  • If there are any areas that you don’t have the required skills, address this by demonstrating your desire to learn, which you can back up with previous examples of learning a new skill for a previous role.

Keep your CV short, and to the point. The ideal length is two pages, but it can be longer if you have lots of relevant experience.

The following are what to include in your CV to make sure it ticks all the right boxes.

Contact Details

Firstly, we have contact details. It’s important to include all your contact information at the top of your CV. You want to make it as easy as possible for an employer or hiring manager to contact you about the job you’re applying for.

Make sure to add your full name, email address, telephone number and your address. 

Personal Statement

A personal statement is next. It is a great way to let the employer know about yourself in a small nutshell.

This should be a small paragraph which sits at the top of your CV under contact details. It should highlight your key strengths and achievements. Think of it as a sales pitch on why the employer should hire you. 

One question that will be going through the employer’s mind when they read your CV is what value can you add to their business? By giving examples of your key achievements in this section, it can really make you stand out.

Sounds like quite a mouthful, but personal statements are no problem to write, we promise. They’re actually really similar to cover letters. Except, you’ll be selling your best points to a potential employer in about four sentences, rather than an A4 page.

Employment History

This section comes next. It is important to be accurate with your dates, list your employment history in order of the most recent first and work backwards. In this section, you want to list bullet points on what you did in the roles. For example, produced digital marketing content across 5 social media channels. Our tip is to keep your bullet points brief. You should include all of your relevant work experience, which demonstrates your ability to thrive in a similar role. Include the name of the organisation, the time you held the position for and your job title.

For those looking for work in ServiceNow, make sure you list all the technologies that you have worked with in your employment history. This is so the reader of your CV can understand exactly how much commercial technical experience you have with each technology and which company you used it in.

Education History

After completing your employment history, it is now time for the education sector. It is important to be accurate with dates, list your Education in order of the most recent first working your way backwards.

If you are educated to University graduate level, you should always focus on your degree/Masters / PhD. You could include relevant modules you studied.

Also include college and school level information, however use less detail to minimise your CV getting to long. You want to outline the qualifications you achieved. For example, 10 GCSEs, A*-B.

Qualifications

Being qualified gives you more chances of securing the position that you are applying for. It demonstrates to potential employers you are eager to learn and grow. You can put these under your employment history or under your education history. If you have more relevant qualification, feel free to do a small section for it. A CV should not contain details about everything you have ever done. However, think about what is relevant for the job you are applying for and tailor your CV to their needs.

Hobbies and Interests

This is a great way to show your personality on your CV.  Your hobbies and interests can make you stand out from a crowd. However, remember to always maintain professionalism.  Great examples of hobbies include Sports, Music, Travelling etc.

References

Don’t forget to add at least 2 references on the bottom of your CV.  This gives the employer the confidence that if they are to offer you the job, they have people that will vouch for you.  Don’t worry as references are usually called upon once you have been offered the role.  If you are uncomfortable giving references on your CV, you can simply write “references upon request”.

ServiceNow CV Top Tips

Even with the right relevant information, your CV will still need to perform in other ways to catch the attention of the hiring manager.

The following are our top tips to get your CV noticed:

  • Check and double-check that your contact details are up to date – have you changed your mobile number since you created your CV?
  • Use a professional email address without nicknames or slang in it – if you haven’t got one, create one
  • Include a link to your LinkedIn profile – the hiring manager will probably look you up online anyway, you might as well direct them to where they can find your LinkedIn profile
  • Don’t include a picture on your CV – it’s an outdated concept and adds no relevance to the recruitment process
  • Run your CV through spell check before you print or send it. Also, have someone – a friend or a recruiter – to check for spelling and grammar mistakes
  • Choose a font that looks good, but that is clear and easy to read. Make sure the font isn’t too large or too small. Don’t use lots of different sizes or styles of font – simple is best

Avoid clichés such as ‘go-getter’, ‘think outside the box’ and ‘multi-tasker’ when describing yourself. If you are struggling writing your CV, we are able to help. Get into contact with us now.

Finally

Your CV is your chance to introduce yourself to a ServiceNow recruitment company or hiring manager in a meaningful way.

If you can show the person looking at your CV that you match the job description as closely as possible, then you’ll get the interview.

For more information on how we can help you craft your ServiceNow CV, as well as find new roles for you to apply to – get in touch with us today.

You can call us on 02381 542 542 or send us an email on farrah.wells@linkinghumans.com to discuss your CV and your next career move.

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