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How to Respond to Rejection After a ServiceNow Interview
After days or weeks of getting ready for your ServiceNow interview, few things are more crushing than learning you haven’t been successful in getting the job. Rejection is difficult to deal with in any part of life, but it can be particularly upsetting when you’re striving for the perfect career.
However, rejection is also a common part of the job searching process. Learning how to respond productively to a lost job opportunity is the way to ensure you don’t keep making the same mistakes the next time you meet with a hiring manager.
Here’s what you can do to correctly handle ServiceNow interview rejection.
Step 1: Ask if the Role Was What You Wanted
First, it’s worth asking whether the role was right for you in the first place. When you’re keen to take the next step in your ServiceNow career, you might start applying for roles that are just ‘close enough’ to what you want, rather than seeking the ideal position.
Perhaps you were attracted to certain aspects of the position but were a little concerned about the company culture. Maybe you were happy about the opportunity to find your first job in the ServiceNow industry, but the position in question didn’t give you much scope to showcase your skills.
If you weren’t particularly passionate about the job in the first place, there’s a good chance your hiring manager picked up on that fact. Maybe you rushed through the research stage of preparing for the interview or failed to leave a lasting impression.
Ask yourself whether this role was right for you, and if it wasn’t, consider adjusting your job search accordingly. Applying only for the positions you truly care about will motivate you to showcase the best version of yourself during your next interview.
Step 2: Reconsider Your Qualifications
Even if you liked the idea of the ServiceNow role you were applying for and thought it would be good for your career, you may not have been perfectly positioned for the job. Take another look at the job description and highlight the qualifications the manager was looking for. Do they match your education and experience perfectly?
If not, this could be a sign it wasn’t what you did in the interview that lost you the opportunity. No matter how confident you appear during the interview, most hiring managers may still prioritise candidates with the right qualifications.
If you continue applying for similar roles in the future, the best thing you’ll be able to do now is start working on adding to your skills. Make a list of all the talents and educational credentials you don’t already have and start seeking them out. Even showing your would-be employer you’re training can improve your chances of getting your next role.
Step 3: Brush up on Your Interview Confidence
If you did have all of the correct qualifications and experience for the ServiceNow role you wanted, the problem could be with your technique. Lack of confidence during an interview is a common reason why around 40% of candidates don’t make it past the first interview stage.
Look back over the conversation you had with the hiring manager. Were you constantly fidgeting, looking down at your CV, or failing to make eye contact? Your body language in an interview can say a lot about your kind of person and how confident you feel in your abilities.
Try practising with a friend or colleague to prepare for your next interview. Make a list of common interview questions similar to the ones you were asked in your last ServiceNow interview, and practice responding to them. Come up with competency-based answers which showcase your abilities and the skills your hiring managers are looking for.
Most importantly, practice demonstrating an air of positive self-esteem. Sit straight, keep your hands still, and make eye contact regularly. A smile can go a long way in an interview too. You can find more tips on our blog, ‘Banishing ServiceNow Interview Nerves for Good’
Step 4: Look for Ways to Improve Next Time
Outside of increasing your confidence for an interview, you can take several other steps to improve your chances of success going forward. Take the time to go back over the interview in your head and ask yourself where you struggled.
Were there certain questions you didn’t have a good response to? If so, you can practice generating relevant ServiceNow answers. Maybe you misjudged the dress code or arrived late to a video meeting because you were busy setting up your camera.
You may have failed to make the right impression because you didn’t have enough information about the company you applied for. Around 47% of candidates fail their interviews because they haven’t done enough research. Learning as much as possible about the business before you start applying for roles will help you tailor your answers and CV to the company’s needs.
Step 5: Respond to your Interviewer
Finally, a good way to improve your chances of success in upcoming interviews is to respond to your interviewer after they send you the rejection message. Thank the company for their time, and they’ll be more likely to think of you positively if you apply for roles with the same business. What’s more, this is a great chance to ask for feedback.
If you’re not sure exactly what you did wrong during the conversation, request a little bit of detailed information on why they chose someone other than you. This will help you to highlight the areas you need to address before beginning your next job search.
Time to Refresh Your Career Plan?
Sometimes, rejection after a ServiceNow interview is a sign you need to brush up on your interview skills and confidence. Other times, you could be setting yourself up for failure by applying for roles you’re not suited to in the first place. Working with a ServiceNow recruitment agency should ensure you only apply for the roles you’re most likely to be chosen for.
Here at Linking Humans, we have been helping companies deliver permanent and freelance technology experts to ServiceNow partners and End Users across the UK, Europe, and North America. We take pride in providing the best possible people to take your business forward.
If you would like to speak to us, then use the “Request Call back’’ at the top of this page or find more ways to contact us here.