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Everything You Need to Know About the ServiceNow Sales Kickoff 2025

Everything You Need to Know About the ServiceNow Sales Kickoff 2025 Linking Humans

Everything You Need to Know About the ServiceNow Sales Kickoff 2025

What Is the ServiceNow Sales Kickoff?

The ServiceNow Sales Kickoff (SKO) is an annual event designed to energise, inform, and align ServiceNow professionals, partners, and sales teams. This event provides an opportunity to:

  • Celebrate achievements: Recognise the success of the past year.
  • Set goals: Establish the focus and priorities for 2025.
  • Gain insights: Learn about ServiceNow’s latest innovations, product updates, and strategies for growth.
  • Network: Connect with fellow ServiceNow professionals, partners, and leaders to exchange ideas and expand your network.

When and Where Is the ServiceNow Sales Kickoff 2025?

The ServiceNow Sales Kickoff 2025 will take place from Tuesday, 21st January to Thursday, 23rd January 2025. The event will be held at the MGM Grand in Las Vegas, Nevada. This event offers three days of immersive engagement with global peers, featuring a variety of keynotes, networking opportunities, and skill-building sessions.

What to Expect at the Sales Kickoff 2025

The agenda is packed with exciting opportunities to learn, network, and grow:

  • Keynotes: Hear from ServiceNow executives, including Bill McDermott (Chairman & CEO) and Paul Smith (President, Global Customer and Field Operations), as they set the stage for putting AI to work in 2025.
  • Sales Enablement: Participate in immersive simulations to tackle real-world challenges, champion AI, and deliver customer value.
  • Partner Brilliance Bar: Connect with ServiceNow experts for personalised consultations and solutions.
  • Networking Events: Build valuable connections with peers and strategic partners throughout the event.
  • Role-Based Keynotes: Gain tailored insights specific to your role and objectives.

Highlights of the Agenda

Tuesday, 21st January 2025

  • 11:00 AM – 12:30 PM: Partner Brilliance Bar
  • 12:00 PM – 1:00 PM: Lunch
  • 1:00 PM – 2:30 PM: Partner Kickoff Keynote
  • 1:00 PM – 3:00 PM: Tech Summit
  • 3:00 PM – 5:00 PM: Partner Breakout Sessions
  • 4:00 PM – 5:30 PM: SKO Leadership Summit
  • 6:00 PM – 9:00 PM: Welcome Reception

Wednesday, 22nd January 2025

  • 6:30 AM – 9:00 AM: Breakfast
  • 7:00 AM – 8:30 AM: Partner Brilliance Bar
  • 9:00 AM – 10:30 AM: Opening Keynote with Paul Smith
  • 11:00 AM – 1:30 PM: Partner Brilliance Bar
  • 11:30 AM – 2:00 PM: Lunch
  • 11:00 AM – 12:00 PM: Role-Based Keynotes
  • 12:30 AM – 1:30 PM: Role-Based Keynotes
  • 2:00 PM – 6:30 PM: NowWin Team Selling Simulation
  • 7:00 PM – 10:00 PM: ‘I Did It My Way’ Evening

Thursday, 23rd January 2025

  • 6:30 AM – 8:00 AM: Breakfast
  • 7:00 AM – 8:30 AM: Partner Brilliance Bar
  • 9:00 AM – 10:30 AM: Closing Keynote with Bill McDermott
  • 11:00 AM – 12:30 PM: Lunch
  • 11:00 AM – 11:30 AM: Selling Solutions
  • 11:00 AM – 2:00 PM: Partner Brilliance Bar
  • 11:45 AM – 12:15 PM: Selling Solutions
  • 12:30 PM – 1:00 PM: Selling Solutions
  • 1:15 PM – 1:45 PM: Selling Solutions
  • 2:15 PM – 3:45 PM: GEO Meetings
  • 1:00 PM – 5:00 PM: NOW on NOW Symposium
  • 2:00 PM – 5:30 PM: Partner Meetings
  • 4:15 PM – 5:45 PM: Area Action Planning Meetings
  • 5:45 PM – 7:15 PM: Final Night Celebration
  • 7:15 PM – 9:15 PM: Final Night Concert

Why Should You Know About the ServiceNow Sales Kickoff 2025?

Even if you’re not attending the SKO, knowing its significance and the insights it generates is important. Here’s why:

  • Stay ahead of the curve: Follow updates and announcements about ServiceNow’s product roadmap and strategic priorities.
  • Learn from the best: Access keynotes, summaries, and shared resources from those who attend.
  • Enhance your knowledge: Understand the trends and focus areas shaping the ServiceNow ecosystem in 2025.

Tips for Making the Most of SKO Insights

  • Stay Informed: Follow official ServiceNow channels and updates shared by attendees.
  • Engage with Content: Read recaps, watch videos, and join discussions to absorb key takeaways.
  • Apply What You Learn: Leverage the insights to align your goals and strategies for 2025.
  • Connect with Peers: Reach out to colleagues or partners who attended for additional perspectives.

Final Thoughts

The ServiceNow Sales Kickoff 2025 is more than just an event—it’s an opportunity to ignite your passion for innovation, connect with like-minded professionals, and set the tone for the year ahead. Whether you’re attending in person or following the updates remotely, there’s a wealth of knowledge and inspiration to gain from this pivotal event.

Mark your calendars for 21st-23rd January 2025 at the MGM Grand in Las Vegas. Stay tuned for updates and insights starting today!

Here at Linking Humans, we have been helping companies deliver permanent and freelance experts to ServiceNow partners and End Users across the UK, Europe, the Middle East and North America. We take pride in providing the best possible people to take your business forward. We’re also dedicated to supporting candidates and helping them find the perfect roles to advance their careers.

If you would like to speak to us, then book a call with us here.

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The Devvies 2025: A Celebration of Innovation on the ServiceNow Platform

The Devvies 2025: A Celebration of Innovation on the ServiceNow Platform Linking Humans

The Devvies 2025: A Celebration of Innovation on the ServiceNow Platform

At Linking Humans, we’re proud to support the incredible talent and creativity within the ServiceNow ecosystem. This year, The Devvies 2025 once again highlights the transformative work of developers pushing the Now Platform’s boundaries.

The Devvies is not just a contest—it’s a celebration of innovation, collaboration, and the meaningful impact developers have in reshaping how businesses operate.

Recognising Excellence in ServiceNow Development

The Devvies showcases applications that solve real-world problems, improve workflows, and make everyday processes more efficient. It’s a platform to celebrate developers whose vision and dedication turn challenges into opportunities, demonstrating what’s possible with ServiceNow.

Prizes and Recognition

The competition isn’t just about recognition; it comes with exciting rewards. Participants compete for two prestigious awards:

  • App of the Year, chosen by an expert panel.
  • People’s Choice Award, voted for by the ServiceNow Community.

Beyond these titles, all valid submissions earn exclusive swag and a special ServiceNow Community badge. Finalists gain even greater rewards, including additional prizes and global recognition, all leading up to the winners being revealed at the ServiceNow Knowledge 2025 conference in May.

Key Dates to Celebrate

Here’s how The Devvies 2025 will unfold:

  • Finalists Announced: The finalists were announced on 6th January 2025.
  • Video Pitches Deadline: January 27, 2025.
  • Winners Revealed: May 6–8, 2025, during CreatorCon at ServiceNow Knowledge 2025.

The Finalists

The following apps have advanced to the finalist round of the Devvies!

  • BI DigiEX
  • GC WalkUp
  • Tenon Marketing Automation
  • Quality Assurance Application Suite
  • ISR Warehouse
  • Keybank Release
  • Black Kite Vendor Risk Management
  • SmartGuide

In the upcoming weeks, you will be able to view pitch videos from the talented finalists which will offer you an inside look at their apps.

You can vote for your favourite app and help select the winner of The People’s Choice Award!

The Panel of Judges

The 2025 App of the Year Award will be evaluated by this year’s panel of judges:

Once the voting is completed, the winners will be announced live during the CreaterCon Keynote at ServiceNow’s Knowledge 2025, which will place May 6 -8.

The Devvies 2025 highlights the incredible innovation happening within the ServiceNow ecosystem, and at Linking Humans, we celebrate the developers and experts driving these advancements.

Here at Linking Humans, we have been helping companies deliver permanent and freelance experts to ServiceNow partners and End Users across the UK, Europe, the Middle East and North America. We take pride in providing the best possible people to take your business forward. We’re also dedicated to supporting candidates and helping them find the perfect roles to advance their careers.

If you would like to speak to us, then book a call with us here.

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The Ultimate Guide to ServiceNow Share Price, Stock Value, and Opportunities

The Ultimate Guide to ServiceNow Share Price, Stock Value, and Opportunities Linking Humans

The Ultimate Guide to ServiceNow Share Price, Stock Value, and Opportunities

ServiceNow has established itself as one of the most influential platforms in the tech world, offering innovative workflow automation and digital transformation solutions. Whether you are an aspiring professional or an investor, understanding the ecosystem around ServiceNow is crucial.

This blog explores everything from stock value trends to share price insights and career opportunities.

What is ServiceNow?

ServiceNow is a cloud-based platform that enables enterprises to streamline and automate workflows. We explore this question further in our ‘What is ServiceNow?’ blog.

ServiceNow Share Price and Stock Value Insights

For investors, ServiceNow has been a consistent performer in the stock market. The company’s share price and stock value have shown resilience and growth, reflecting its strong business model and market demand.

  • ServiceNow Share Price: Recent trends indicate that ServiceNow’s share price remains strong, making it a lucrative investment.
  • ServiceNow Stock Value: Analysts often recommend keeping an eye on ServiceNow’s stock value to identify buying opportunities.
  • Market Trends: With its consistent growth, ServiceNow stock is a key player in the tech sector.

Below is a stock chart showcasing ServiceNow’s performance:

Why ServiceNow is Transforming the IT Landscape

ServiceNow’s ability to streamline complex processes and integrate seamlessly with other systems makes it an indispensable tool for businesses. Companies across sectors, from healthcare to finance, are leveraging the platform for:

  • Workflow Automation
  • IT Service Management (ITSM)
  • Customer Relationship Management (CRM)

The future of ServiceNow looks promising as more organisations adopt its solutions.

Conclusion

ServiceNow is more than just a technology platform; it’s a career path, an investment opportunity, and a transformative force in the business world. Whether you’re exploring ServiceNow careers, analysing its share price, examining its stock value, or looking into its job opportunities, there is no better time to dive in.

Stay ahead of the curve by bookmarking this blog and checking back for updates. For now, explore your options and take the first step toward a brighter future with ServiceNow.

 

Here at Linking Humans, we have been helping companies deliver permanent and freelance experts to ServiceNow partners and End Users across the UK, Europe, the Middle East and North America. We take pride in providing the best possible people to take your business forward. We’re also dedicated to supporting candidates and helping them find the perfect roles to advance their careers.

If you would like to speak to us, then use the “Request Call back’’ at the top of this page or find more ways to contact us here.

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What Is ServiceNow?

What Is ServiceNow? Linking Humans

What Is ServiceNow?

ServiceNow is a powerful cloud-based platform designed to help organisations automate and streamline their workflows. Originally created to optimise IT service management, the platform has evolved into a comprehensive solution addressing challenges across IT, HR, customer service, security, and more.

”ServiceNow is the platform of platforms, enabling organisations to connect people, processes, and technology in one unified ecosystem,” as highlighted by Jeff Thies in this overview video.

At its core, ServiceNow is a cloud-based platform that simplifies and automates enterprise operations. By integrating multiple business functions into a unified system, ServiceNow enables organisations to manage their workflows more effectively and deliver better outcomes.

ServiceNow acts as a single system of record for organisations, replacing outdated processes and disconnected tools. It combines AI-powered automation with easy-to-use dashboards and analytics, making it invaluable for improving decision-making, saving time, and driving business transformation.

“ServiceNow isn’t just a tool—it’s a platform for innovation that helps organisations reimagine how they deliver work,” says Jeff Thies in this video.

What Does ServiceNow Do?

ServiceNow helps organisations automate repetitive tasks, optimise processes, and gain better visibility across departments. The platform provides modules tailored to different business areas, including:

IT Service Management (ITSM):

ServiceNow ITSM streamlines IT workflows, automating incident, change, and problem management. By reducing manual processes, it ensures fast and efficient delivery of IT services.

Customer Service Management (CSM):

ServiceNow CSM enables businesses to enhance customer experiences by automating case management, offering self-service options, and resolving issues quickly.

HR Service Delivery (HRSD):

This module simplifies HR processes, from employee onboarding to payroll queries. HRSD allows employees to access self-service portals, reducing HR workloads.

IT Operations Management (ITOM):

ITOM focuses on providing visibility into IT systems and proactively resolving potential disruptions. It includes monitoring tools that help IT teams identify and address issues before they impact operations.

Security Operations (SecOps):

ServiceNow’s security modules automate threat intelligence and response workflows, helping organisations address security risks faster.

IT Asset Management (ITAM):

ITAM allows businesses to track and manage their software and hardware assets, ensuring they’re utilised efficiently and remain compliant with licensing agreements.

Field Service Management (FSM):

Improves the efficiency of field teams by automating scheduling, dispatching, and on-site task management. FSM ensures field operations are streamlined and cost-effective.

Governance, Risk, and Compliance (GRC):

GRC helps businesses maintain compliance and manage risks with centralised policies, risk assessments, and automated audit management.

DevOps:

DevOps integrates with software development pipelines to improve collaboration between development and operations teams. It helps accelerate software delivery cycles while maintaining stability.

Facilities Management:

ServiceNow optimises facilities operations by managing maintenance requests, space utilisation, and vendor contracts.

Finance Operations Management:

Automates workflows for accounts payable, invoice processing, and financial reporting, ensuring smoother finance operations.

Legal Service Delivery:

Enables legal departments to manage contracts, track cases, and automate routine tasks, freeing time for higher-value work.

Virtual Agent:

Provides AI-powered chatbot solutions to assist with common queries, reducing workloads for support teams. Virtual Agent ensures faster response times and improves the user experience.

As noted in this video, “ServiceNow brings together data and processes to resolve challenges quickly and efficiently.”

What Is ServiceNow Used For?

ServiceNow is used across various industries for a range of applications, including:

  • Managing IT Infrastructure: Organisations rely on ServiceNow for monitoring, analytics, and problem resolution in IT systems.
  • Improving Customer Support: With automation tools and streamlined workflows, ServiceNow provides a better customer experience.
  • Streamlining HR Processes: From employee onboarding to payroll enquiries, ServiceNow simplifies HR service delivery.
  • Strengthening Security: ServiceNow automates threat prioritisation and response, reducing vulnerabilities.

“ServiceNow is the backbone of many businesses’ digital transformation journeys,” explains this ServiceNow product guide.

Who Founded ServiceNow?

ServiceNow was founded in 2003 by Fred Luddy. Initially focused on IT service management, the platform has since expanded to include a broad range of enterprise solutions.

Fred’s original goal for ServiceNow was ‘using technology to simplify work experiences for regular people’. This remains the company’s aspiration today.

What Are the Benefits of ServiceNow?

ServiceNow delivers several key benefits, including:

  1. Improved Efficiency: Automation reduces the time spent on repetitive tasks.
  2. Enhanced Collaboration: With a single platform, teams across departments can work more effectively together.
  3. Scalability: ServiceNow grows with your business, adapting to changing requirements.
  4. Better Decision-Making: Real-time data insights enable faster, more informed decisions.

Why Is ServiceNow Important for Businesses?

ServiceNow is critical for businesses because it provides:

  • A Unified System: ServiceNow eliminates silos by connecting disparate systems into a single platform.
  • Customisation: Its flexible architecture allows businesses to tailor solutions to their unique needs.
  • Innovation Enablement: By automating routine tasks, ServiceNow frees up time for teams to focus on innovation and growth.

As explained in this video, “ServiceNow empowers organisations to reimagine the way they work.”

Final Thoughts

ServiceNow is a game-changing platform that helps businesses automate workflows, improve service delivery, and achieve operational excellence. Whether you’re an IT leader, HR professional, or customer service manager, ServiceNow has the tools to transform how your organisation operates.

 

Here at Linking Humans, we have been helping companies deliver permanent and freelance experts to ServiceNow partners and End Users across the UK, Europe, the Middle East and North America. We take pride in providing the best possible people to take your business forward. We’re also dedicated to supporting candidates and helping them find the perfect roles to advance their careers.

If you would like to speak to us, then use the “Request Call back’’ at the top of this page or find more ways to contact us here.

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Connect, Learn, and Innovate at ServiceNow’s World Forum Rotterdam

Connect, Learn, and Innovate at ServiceNow’s World Forum Rotterdam Linking Humans

Connect, Learn, and Innovate at ServiceNow’s World Forum Rotterdam

ServiceNow is bringing the future of AI-powered solutions directly to Rotterdam on 20 November 2024 at the WTC Rotterdam, Beursplein 37, 3011 AA Rotterdam, Netherlands. This event provides a full day dedicated to exploring AI’s transformative impact on business, productivity, and workflows. Join industry experts, innovative leaders, and like-minded professionals for a day of networking, hands-on demos, and forward-thinking sessions that will inspire and equip you to harness AI for your organisation.

Why Attend the World Forum Rotterdam?

The ServiceNow World Forum Rotterdam is more than just an event—it’s an opportunity to gain a competitive edge through AI-driven technology that improves workplace productivity and efficiency. Here’s what you can expect:

  • Insightful Keynote: Learn from real-world examples as leading ServiceNow customers share how they’ve leveraged AI to empower their teams, enhance processes, and drive their businesses forward. With expert insights on AI’s capabilities, the keynote sets the stage for a transformative day.
  • Interactive Sessions and Demos: Explore ServiceNow’s latest AI tools through engaging breakout sessions and live demonstrations. These expert-led sessions offer practical strategies and insights into how AI can solve pressing challenges and streamline daily operations.
  • World Forum Expo: The Expo will showcase a variety of customer success stories, alongside hands-on demos of ServiceNow’s intelligent platform. This is your chance to test-drive the platform and ask in-depth questions tailored to your needs.

Event Schedule

The day will be filled with valuable sessions, networking, and an immersive look into ServiceNow’s AI capabilities. Here’s a snapshot of the day’s agenda:

Check-In (8:00 AM): Arrive early to pick up your badge and grab a coffee while connecting with fellow attendees.

Sessions & Demos (8:30 AM – 9:45 AM): Start the day with focused, hands-on sessions and product demos that reveal how AI is reshaping modern workflows.

Keynote (10:00 AM – 11:00 AM): A keynote session packed with insights, designed to inspire and showcase the impact of AI on transforming business processes.

Sessions & Demos (11:30 AM – 4:30 PM): Engage with ServiceNow experts in breakout sessions and demos throughout the afternoon, uncovering practical applications of AI-driven solutions.

Lunch Break (12:00 PM – 1:00 PM): Take time to relax and network over lunch in the Expo area.

Closing Session (4:30 PM – 5:15 PM): Recap key insights from the day and get a sneak peek at what’s next for AI and ServiceNow’s platform.

Networking Reception (5:00 PM – 6:30 PM): Wrap up the day with light refreshments, lively discussions, and valuable networking with peers and industry experts.

Meet the Speaker

This year, Dave Wright, ServiceNow’s Chief Innovation Officer, will headline the forum. With more than a decade of leadership at ServiceNow, Dave brings unique insights into how AI technology can unlock productivity across all levels of an organisation. His role as Chief Innovation Officer allows him to focus on advancements that enhance workplace efficiency, making him the perfect guide for this AI-focused day.

Tips for Making the Most of Your Forum Experience

To ensure you leave the forum with new insights, valuable contacts, and applicable strategies, consider these preparation tips:

  • Plan Key Connections and Conversations: Think about the types of professionals and industries you’re most interested in learning from. Use networking breaks and receptions to build relationships that align with your organisation’s goals.
  • Engage Actively in Sessions and Demos: Attend the sessions most relevant to your industry challenges and interact with the hands-on demos to fully understand how ServiceNow’s AI solutions could integrate with your current systems.
  • Equip Yourself with the Right Tools: Bring along both digital and physical networking tools, such as business cards and an updated LinkedIn profile, so you can have easy follow-ups and ongoing connections.

With the forum’s rich schedule of sessions, networking events, and real-world applications, you’ll walk away with a clear understanding of how AI can empower your organisation to adapt, thrive, and stay ahead.

 

Here at Linking Humans, we have been helping companies deliver permanent and freelance experts to ServiceNow partners and End Users across the UK, Europe, the Middle East and North America. We take pride in providing the best possible people to take your business forward. We’re also dedicated to supporting candidates and helping them find the perfect roles to advance their careers.

If you would like to speak to us, then use the “Request Call back’’ at the top of this page or find more ways to contact us here.

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What to Expect at the ServiceNow World Forum Paris 2024

What to Expect at the ServiceNow World Forum Paris 2024 Linking Humans

What to Expect at the ServiceNow World Forum Paris 2024

The ServiceNow World Forum Paris is an event designed for industry professionals, tech leaders, and digital innovators eager to harness AI’s power to transform their organisations. Taking place at the Les Salles du Carrousel, 99 Rue de Rivoli, 75001 Paris, on November 15, 2024, this free one-day forum will showcase ServiceNow’s latest AI-driven solutions, hands-on demos, networking opportunities, and insights from top leaders.

The Agenda

Here’s a breakdown of what to expect:

Check-In and Networking (8:00 AM)

Start your day by picking up your event badge and enjoying a morning coffee as you connect with peers and industry leaders.

Breakout Sessions & Demos (8:30 AM – 6:30 PM)

Dive into expert-led breakout sessions where ServiceNow specialists and partners reveal strategies for effectively implementing AI in various business scenarios. These sessions are designed to leave attendees equipped with practical solutions and ideas to enhance their AI journeys.

Opening Keynote (10:00 AM – 11:00 AM)

Get inspired by success stories on how AI is transforming businesses. This keynote will explore the innovative ways ServiceNow customers are applying AI across their operations, driving impactful changes that allow employees to focus on high-value work.

Lunch (12:00 PM – 1:00 PM)

Take a break and grab a meal in the World Forum Expo, where you can also participate in immersive platform demos and hear success stories from ServiceNow customers.

Afternoon Sessions (12:30 PM – 4:30 PM)

As the day progresses, the afternoon sessions focus on advanced AI applications, product roadmaps, and customer success stories, showcasing the full potential of ServiceNow’s platform for driving business growth.

Networking Reception (5:00 PM – 6:30 PM)

Wrap up the day with light refreshments and engaging conversations at the closing reception. This is an excellent chance to connect with other attendees, make new contacts, and discuss insights gained throughout the day.

Meet the Featured Speakers

The Paris World Forum will feature renowned speakers, each bringing their unique perspective and expertise:

  • Jean-Michel Jarre, Composer, Performer, Producer – Known as the “Godfather of Electronic Music,” Jean-Michel Jarre has redefined music through his innovative approach, generating over 85 million album sales.
  • Karel van der Poel, Senior Vice President, Products, ServiceNow – With over a decade at ServiceNow, Karel has driven new markets and product innovation, making him a pivotal figure in ServiceNow’s evolution.
  • Amy Lokey, Chief Experience Officer, ServiceNow – Leading the global experience team, Amy ensures cohesive design and user experience across ServiceNow products, emphasising the importance of intuitive, human-centred digital solutions.
  • Rémi Trento, Area Vice-President, General Manager France – With 25 years of experience in companies like IBM and Cisco, Rémi has been spearheading ServiceNow’s strategy in France, ensuring businesses can fully leverage the Now Platform.

Why Attend the ServiceNow World Forum Paris?

The ServiceNow World Forum Paris is more than just an event; it’s an opportunity to gain insights and tools that can genuinely transform the way your organisation operates. Here’s what makes this forum unmissable:

  • Real-World AI Applications: Discover practical examples of how ServiceNow’s AI-driven solutions are being deployed across various industries, offering inspiration and insights you can take back to your own business.
  • Opportunities to Connect with Industry Experts: Meet and learn from a diverse group of ServiceNow leaders, innovators, and like-minded professionals, all focused on shaping the future of digital workflows.
  • Hands-On Product Experience: Get to grips with ServiceNow’s latest tools in interactive demos, and see how these can streamline processes and drive greater efficiency in your team.

Whether your goal is to explore AI’s role in customer engagement, streamline operational workflows, or learn new strategies for productivity, the World Forum Paris provides a comprehensive look at ServiceNow’s capabilities in action.

Making the Most of Your Day

To ensure you get the best experience, keep these tips in mind:

  • Have Networking Goals in Mind: Consider the specific contacts and topics you’re keen to connect on, so your networking is both focused and meaningful.
  • Fully Engage in Demos and Sessions: Participate actively in the sessions; they’re designed to be hands-on and provide targeted insights you can apply directly to your role.
  • Prepare to Connect Digitally and In-Person: Bring business cards for in-person networking and ensure your LinkedIn is updated. This will make it easy to follow up post-event.

This forum is a unique opportunity to immerse yourself in the latest AI innovations, gain strategic insights, and connect with leaders in the digital space. Leave inspired and equipped with actionable ideas to drive your organisation forward.

 

Here at Linking Humans, we have been helping companies deliver permanent and freelance experts to ServiceNow partners and End Users across the UK, Europe, the Middle East and North America. We take pride in providing the best possible people to take your business forward. We’re also dedicated to supporting candidates and helping them find the perfect roles to advance their careers.

If you would like to speak to us, then use the “Request Call back’’ at the top of this page or find more ways to contact us here.

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Everything You Need to Know About The 2024 ServiceNow’s World Forum New York

Everything You Need to Know About The 2024 ServiceNow's World Forum New York Linking Humans

Everything You Need to Know About ServiceNow’s World Forum New York 2024

 

Where is the ServiceNow World Forum in New York?

The ServiceNow World Forum New York is an event not to be missed by professionals and enthusiasts in ServiceNow. Hosted on November 7, 2024, at the Javits Center (429 11th Ave, New York, NY), this free one-day forum will showcase ServiceNow’s latest advancements and introduce new ways AI can revolutionise business workflows.

Agenda and Event Highlights

Check-in

8:00 AM
Pick up your World Forum badge and begin to network.

Sessions & Demos

9:00 AM – 9:45 AM
Discover the power of AI in hands-on sessions and demos, explore product roadmaps, and connect with peers in the Expo.

Keynote

10:00 AM – 11:00 AM
Gain insights on using AI to elevate and transform every area of your business.

Lunch

11:00 AM – 1:00 PM
Enjoy lunch and continue networking in the Expo.

Sessions & Demos

11:00 AM – 4:00 PM
Join additional sessions and demos on AI applications, product roadmaps, and networking opportunities in the Expo.

Networking Reception

4:00 PM – 5:00 PM
End the day with refreshments and networking.

Networking and Expert Panels

Networking is a core feature of the ServiceNow World Forum. With multiple networking breaks, a designated lunch hour, and a closing reception, the forum offers the opportunity to build connections with industry experts, ServiceNow users, and business leaders. During breakout panels, attendees can engage with experts in real time, diving deeper into pressing questions about ServiceNow and future trends.

Featured Speakers

Two leaders in the field, Nick Tzitzon and Amy Lokey, will be sharing their perspectives on digital strategy and user experience:

  • Nick Tzitzon, Global Executive Committee Member, is a long-standing leader in global business strategy, innovation, and corporate communications. With a background spanning corporate strategy and the Office of the CEO, Nick brings valuable perspectives on leadership in digital landscapes.
  • Amy Lokey, Chief Experience Officer, leads ServiceNow’s global experience team. Overseeing design, research, and product documentation, Amy plays a pivotal role in creating a cohesive user experience across the ServiceNow platform.

Getting Prepared

Here are some tips to make the most out of the forum:

  • Update Your LinkedIn Profile: Ensure your profile reflects your skills, experience, and certifications in ServiceNow. Attendees often connect on LinkedIn during the forum, so a polished profile is key.
  • Bring Business Cards: With professionals from across the industry, exchanging contact information is a simple yet effective way to expand your network.
  • Plan Your Agenda: Review the day’s schedule in advance to choose sessions most relevant to your interests and professional goals.

Why Attend?

Whether you’re a ServiceNow user, professional, or digital transformation enthusiast, the forum offers invaluable insights into the future of enterprise technology. Attendees will gain firsthand knowledge of ServiceNow’s roadmap, learn new strategies for maximising the Now Platform, and leave with actionable steps to drive growth in their organisations.

 

Here at Linking Humans, we have been helping companies deliver permanent and freelance experts to ServiceNow partners and End Users across the UK, Europe, the Middle East and North America. We take pride in providing the best possible people to take your business forward. We’re also dedicated to supporting candidates and helping them find the perfect roles to advance their careers.

If you would like to speak to us, then use the “Request Call back’’ at the top of this page or find more ways to contact us here.

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ServiceNow’s £1.15 Billion UK Investment: Pioneering AI, Workforce Expansion, and Sustainability

ServiceNow’s £1.15 Billion UK Investment: Pioneering AI, Workforce Expansion, and Sustainability Linking Humans

ServiceNow’s £1.15 Billion UK Investment: Pioneering AI, Workforce Expansion, and Sustainability

ServiceNow has unveiled a groundbreaking commitment to invest £1.15 billion in the UK over the next five years, marking a significant milestone in the company’s efforts to drive AI innovation, digital transformation, and sustainable growth across the UK.

Workforce Expansion and New Offices

This investment includes a substantial boost to ServiceNow’s UK workforce. With plans to grow well beyond its 1,000 employees, ServiceNow is set to create new job opportunities, expand its London and Staines offices, and strengthen its local presence. This aligns with the UK’s demand for tech talent and highlights ServiceNow’s commitment to empowering organisations through world-class digital workflows and solutions.

Advancing AI Infrastructure

A major focus of this investment is enhancing the UK’s AI capabilities. ServiceNow will upgrade its London and Newport data centres with Nvidia GPUs, enabling faster, more efficient local processing of large language models (LLMs) and AI applications. These upgrades are tailored to support UK-based organisations leveraging AI for improved operational efficiencies, workforce productivity, and customer engagement.

Rachel Reeves, Chancellor of the Exchequer, expressed her enthusiasm for this development, saying,

”This investment is a huge vote of confidence in the UK’s tech and AI sector, and is exactly the kind we want to see as we grow the economy.”

”That’s what the International Investment Summit is all about too. Showing global investors and businesses that Britain is open for business.”

Empowering 240,000 UK Learners by 2027

In collaboration with ServiceNow University, the company aims to upskill 240,000 individuals in AI and digital skills by 2027. This initiative directly supports the UK’s digital transformation agenda by providing training for current and future tech professionals. With the demand for AI-related roles on the rise, these efforts will empower individuals to excel in the evolving tech landscape.

ServiceNow CEO Bill McDermott stated,

”Our investment accelerates the UK’s push to put AI to work, empowering people, enriching experiences, and strengthening societal bonds.”

Supporting Sustainability and Community Growth

In addition to its tech initiatives, ServiceNow is extending its impact to environmental and community-focused efforts. The company will collaborate with the National Trust on projects like peatland restoration and has pledged £1.15 million to support UK non-profits over the next five years, reinforcing its commitment to sustainable growth and social responsibility.

Leading the UK’s Digital Transformation

With 85% of UK businesses planning to boost their AI investments in the coming year, ServiceNow is well-positioned to lead the digital transformation that the UK envisions. This £1.15 billion investment underscores the potential of the UK as a hub for AI and tech innovation, benefiting businesses, communities, and individuals alike.

 

Here at Linking Humans, we have been helping companies deliver permanent and freelance experts to ServiceNow partners and End Users across the UK, Europe, the Middle East and North America. We take pride in providing the best possible people to take your business forward. We’re also dedicated to supporting candidates and helping them find the perfect roles to advance their careers.

If you would like to speak to us, then use the “Request Call back’’ at the top of this page or find more ways to contact us here.

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ServiceNow World Forum Munich 2024: Key Details for Attendees

ServiceNow World Forum Munich 2024: Key Details for Attendees Linking Humans

ServiceNow World Forum Munich 2024: Key Details for Attendees

 

Where is the ServiceNow World Forum?

The event will be held at the Messe München, a renowned venue in Munich for global conferences and expos. Conveniently located and easy to reach, it will be the perfect place to explore the future of AI with industry leaders and ServiceNow experts.

Address: Messe München
Am Messesee 2, 81829
Munich, Germany

When does the ServiceNow World Forum Munich start?

The ServiceNow World Forum Munich will take place on October 23rd, 2024, starting at 8:00 AM CET. Make sure to arrive early to avoid any rush and grab your World Forum badge. The forum will run through the day, with a packed agenda of keynote sessions, networking opportunities, and more. It will end with a networking reception at 6:30 PM CET.

Agenda:

  • Registration opens: 8:00 AM
  • Sessions and Demos: 8:30 AM – 8:45 AM
  • Main Stage Keynote: 10:00 AM – 11:00 AM
  • Sessions and Demos: 11:30 AM – 4:30 PM
  • Lunch: 12:00 PM – 1:00 PM
  • Closing Session: 4:30 PM – 5:15 PM
  • Networking Reception: 5:00 PM – 6:30 PM

Who is Speaking at the ServiceNow World Forum?

Karel van der Poel, Senior Vice President of Products at ServiceNow, will deliver the keynote. With over a decade of experience, Karel has played a crucial role in ServiceNow’s expansion and product development. His insights into the transformative power of AI will inspire attendees to think big about their potential with the platform.

What to Prepare Before Attending?

If you’re attending the ServiceNow World Forum in Munich, preparation is key. Here are some tips to make sure you get the most out of the event:

  1. Know Your Agenda: Review the schedule beforehand and decide which sessions you want to attend. With multiple tracks focusing on different aspects of ServiceNow, you’ll want to plan your day to maximise learning.
  2. Update Your LinkedIn Profile: LinkedIn is a great opportunity to connect with industry professionals. Ensure your LinkedIn profile is current and showcases your experience and any certifications or skills related to ServiceNow.
  3. Bring Business Cards: Networking is a big part of events like this. Bring business cards and be ready to exchange them with potential employers, colleagues, and clients.
  4. Prepare Your Questions: This is a great chance to speak directly to ServiceNow experts. Whether you have product-specific questions or broader inquiries about the platform’s future, come prepared to ask questions during the sessions and networking breaks.

What to Expect at the ServiceNow World Forum Munich

The ServiceNow World Forum Munich is designed to be an immersive experience. Attending to deepen your understanding of the Now Platform, meet potential employers, or simply network with peers, the forum will provide countless opportunities.

Expect a full day of AI-driven innovation. From keynote speeches and breakout sessions to product roadmaps and demos, you’ll learn how to elevate your business with AI.

Why Attend the ServiceNow World Forum?

The ServiceNow World Forum is an essential event for anyone in the ServiceNow ecosystem. It offers a chance to stay on top of industry trends, hear directly from experts, and connect with companies using ServiceNow to transform their businesses, as well as the opportunity to meet people face-to-face.

For job seekers or those looking to grow their careers, this event is a perfect way to meet hiring managers, expand your professional network, and learn more about the skills employers are seeking in today’s market. Plus, for those interested in certifications, attending this event will give you a deeper understanding of which areas to focus on to enhance your career.

The ServiceNow World Forum Munich 2024 is set to be an inspiring and informative event. Don’t miss your chance to learn from the best and network with peers.

 

Here at Linking Humans, we have been helping companies deliver permanent and freelance experts to ServiceNow partners and End Users across the UK, Europe, the Middle East and North America. We take pride in providing the best possible people to take your business forward. We’re also dedicated to supporting candidates and helping them find the perfect roles to advance their careers.

If you would like to speak to us, then use the “Request Call back’’ at the top of this page or find more ways to contact us here.

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Redefining the Workplace for the ServiceNow Return to the Office

Redefining the Workplace for the ServiceNow Return to the Office Linking Humans

Redefining Returning to The Office For ServiceNow Hires

The world of work is going through a period of seismic change. Prompted by the pandemic, employees have begun to reconsider their relationship with work and their employers. We are now seeing a trend of companies wanting employees to return to the office. 

The return to the office promises to be a complex and diverse experience for most businesses. Our global salary survey found that 72% would leave if their current employer decides to introduce office working 5 days a week.  At the same time, employers are dealing with a slew of new demands, from hybrid work to the rise of the four-day workweek. 

To retain the existing workforce, attract new talent, and sidestep the impact of the Great Resignation, every ServiceNow business will need a clear plan for what happens next. 

The following steps will help to ensure you align with the needs of your team.

Step 1: Redefine Working Structures

As ServiceNow companies look forward to life after the pandemic, they’ll consider various employee working structures. The standard 9-to-5 workday where everyone is present in the same office building is no longer the norm. However, not every company will be able to transition instantly to an all-remote ecosystem. 

Employers will need to rethink the options available to their team members for working in a “hybrid” environment. This could mean allowing some people to work from home more often than others, depending on their daily tasks and roles. According to our UK salary survey, 66% of respondents have flexible working arrangements and want to remain in these structures.

Business leaders in the ServiceNow industry will need to consider the individual “employee personas” in their workforce and determine how each transition back into the office can be tailored to each person. The more flexible you can be, the less likely employees will need to seek new roles. 

Step 2: Invest in the Right Technology

The emergence of new working structures and environments has also prompted a greater need for technology in the ServiceNow space. We now rely on digital tools for collaboration, communication, employee engagement and productivity. 

According to a 2021 report from the World Economic Forum, most companies are now seeking additional technology to assist with the transition to post-pandemic work. Cloud computing tools are particularly popular, alongside apps for video communication. 

Around half of CEOs are already planning on increasing their investment in digital transformation by 10% or more. However, ensuring you’re investing in the right technology is important. For instance, 16% of employers use digital methods to monitor employee performance, while many others focus on tools to improve team relationships, like messaging apps.

Step 3: Invest in Inclusion 

The rise of flexible work in the ServiceNow industry can boost Diversity, Equity, and Inclusion strategies by allowing companies to hire staff from anywhere. However, the right policies must be implemented to ensure the right results. 75% of managers still say on-site employees are more likely to receive promotions than remote workers. 

As employees focus more heavily on seeking employee empathy and respect, it will be crucial to ensure the right DEI strategies are in place. According to the CBI, SMEs focusing on diversity attract more clients, improve staff commitment, and boost productivity. 

To support all employees in a hybrid future, you’ll need to ensure you’re reaching out to minority groups, make your business more accessible to disabled people, and showcase D&I initiatives in your job descriptions. This should help to retain existing talent and attract new candidates. 

Step 4: Adjust Hiring and Recruitment Strategies

There’s a significant shortage of ServiceNow talent today, enhanced by the effects of the Great Resignation. To fill skill gaps, companies will need to broaden and optimise their approach to recruitment and hiring. This means working with specialist recruiters to highlight your EVP (Employee value proposition) to potential candidates. 

It’s also important to consider how you can make your company more appealing to all kinds of workers, offering everything from remote opportunities to four-day work weeks. Turnover is likely to increase in the years ahead, so having a talent pipeline in place could be critical.

A strong talent pipeline full of people ready to embrace all forms of hybrid and remote working opportunities with your business will ensure you never run out of critical skills. Working with a specialist recruiter will help you to ensure you’re concentrating on the benefits most likely to bring new people into your workforce.

Step 4: Invest in Management Training

The numerous changes happening in the ServiceNow landscape mean the roles of leadership professionals are evolving. These team members need to be able to monitor and support employees from a distance, and they need to show higher levels of empathy too. 

Managers need to be more intentional in developing relationships with team members and making them feel like a crucial part of the organisation. Business leaders will need to think carefully about the leadership strategies and techniques taught to other supervisors. 

Specifically, managers will need to be aware of the clear issues that could negatively impact their teams. For instance, around 55% of leaders in a PwC report said they believe delivering better support to burned-out workers and boosting engagement would be crucial to future growth. 

Be Ready to Evolve and Adapt

We’re still in the early stages of the work revolution for the ServiceNow industry, and new trends are always emerging. To stay ahead of the curve, business leaders will need to ensure they’re collecting the right data about their teams and candidates and working with the correct partners.

Starting a relationship with a specialist recruitment company could be the key to ensuring you can stay one step ahead of the complex hiring landscape. 

 

Here at Linking Humans, we have been helping companies deliver permanent and freelance technology experts to ServiceNow partners and End Users across the UK, Europe, and North America. We take pride in providing the best possible people to take your business forward. 

If you would like to speak to us, then use the “Request Call back’’ at the top of this page or find more ways to contact us here.

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